Amara Springs Guest House

Terms & Conditions

DAMAGES POLICY
We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

REMOVAL OF HOTEL PROPERTY – We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit/debit card, or send an invoice for the amount to the registered address

Payment Policy

Please Update Payment Policy

Cancellation Policy

CANCELLATION – A refund of deposit will be made if a cancellation notice is received at least 48 hours prior to arrival date/check in time. Cancellations made with less than 48 hours notice prior to your arrival date or no-shows will be charged one full night’s room and tax. If a later cancellation is necessary, and we can re-rent the reservation, the refund will apply.