Flore - Test Account

Terms & Conditions

GENERAL

These terms and conditions are governed by and will be construed in accordance with the laws of the State of New South Wales, Australia.

Nothing in these terms and conditions affect any rights you may have and which by law cannot be excluded, including under the Competition and Consumer Act 2010 (Cth) and under State and Territory consumer protection legislation.

IMPORTANT
Please read these terms and conditions carefully.

All reservations made via Maddecks Hotel website are made subject to these terms and conditions and the person making the reservation will be deemed to have accepted these terms and conditions on behalf of all persons who will be staying at Maddecks Hotel under the reservation (once the reservation is accepted and confirmed by us).

Reservations may also be governed by and subject to additional terms and conditions which are applicable to our hotel.

CHECK-IN

Standard check-in time is 2.00 pm.

You agree that we may apply a charge if your required check-in time requires us to keep the room empty on the previous day.

You must advise us of any change in the number of persons using the room and agree to pay any additional charges for additional persons not included in the number stated at the time of registration.

CHECK-OUT

Check-out time is 11.00 am on the date shown for your departure unless we agree to another time.

Departure after that time may incur additional room charge.

You are and remain personally liable to pay the total amount due on departure unless prior settlement arrangements have been accepted by us. If the settlement arrangements have not been met within 30 days of departure you agree to pay the total amount due on the receipt of our invoice.

You must return the key and/or security card for the room at the time of your departure and agree to pay a charge for replacement of keys you lose or fail to return same.

MINORS

Persons under the age of 18 must be accompanied by a responsible adult.

Children under the age of 12 years using existing bedding can stay at no additional charge in the room with guardians / parents.

FACILITIES AND SERVICES

Whilst care is taken to ensure that the description of our facilities and services is accurate, these are continually being changed, upgraded, and on occasion taken out of service. If any feature or facility is essential to you in choosing a particular property, it is your responsibility to confirm with the property prior to making your reservation that the feature or facility will be available during your stay.

To the extent permitted by law, TFE Hotels is not liable for omissions, errors or changes to the facilities and services at a property, whether temporary or permanent.

Accommodation facilities listed may not apply to all room types.

USE OF INFORMATION

You agree we may use your email address to send you information.

Payment Policy

A valid credit card MUST be presented on check-in to the hotel.

Payments may be made by credit card (as indicated for online bookings or as indicated as being accepted at the relevant hotel) or by cash or EFTPOS at the relevant hotel.

Please note that if you are settling your account with any credit card a 1.5% credit card transaction fee will apply. You may choose to change the method of payment on check-out to cash or EFTPOS as these methods of payment do not attract this fee.

You agree to pay interim accounts when presented even though you may not have departed from our hotel.

You agree that any charges for services to you, not billed at the time of your departure, may be added to your account for settlement as arranged or may be charged to the same credit card used to pay the account at the time of departure or to the credit card used to guarantee payment of your account.

**RATES AND CHARGES**

You agree that you will pay to us the room rate for each day of your stay and any additional charges up until the time you advise us that you have departed from our hotel.

All prices are quoted in Australian dollars (unless otherwise specified) per room per night and are inclusive of GST.

Prices are subject to availability and can change without notification due to fluctuations in charges and currency.

Blackout/special event periods may apply.

The "from" rates displayed on the website are indicative rates only, are subject to availability & terms and conditions apply. Please select dates and check availability to get the most up to date pricing.

Each rate or hotel package available via Maddecks Hotel website is subject to individual terms and conditions.

Cancellation Policy

Cancellation of any booking less than one week from the date of arrival will result in 70% charge of the total room cost

The Property has updated their payment policy. Please update it to state the following:
Only accepting Debit card.