Hamptons Inn

Terms & Conditions

General Conditions
To maintain a good standard for our guests we require our guests to ensure that certain conditions and standards of behaviour are maintained. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions.
This property is rented as short term accommodation.
Parties and Functions are strictly prohibited. The rental charged is for domestic use only.
Noise levels in all common areas (dining, lounge, veranda, alfresco) should be kept to a minimum so that other guests are not inconvenienced and these can only be used after 10pm if there is no noise made that could disturb other guests.
Guests will see to their own security while staying in the property by locking room and exterior doors, windows, shed doors, etc. when it is prudent to do so.
The guests shall vacate the premises on the expiration date of the rental period.
Check-out time is up to 10 am to allow staff to prepare the property for next guests.
Guests shall only use the premises in a careful and lawful manner. Use of the property for any other purpose (eg: illegal drug use, abuse of any persons, harbouring fugitives, etc) shall be cause for immediate termination of the rental.
Guests agree not to access the kitchen, storeroom and house cupboards in the rear shed/laundry areas (even if unlocked) as they are for “staff only” access and contain potentially dangerous cleaning supplies, chemicals and tools.
WiFi and internet access, telephone and television service, water and electrical supply are provided by management using third party providers. Management accept no responsibility for any service interruption, outages, speed, access problems or personal preferences with regard to these services. No refunds shall be provided should outages or other problems occur for any of these services.
A house telephone is provided to allow guests to make local Australian calls. Mobile/cell, special and international numbers are blocked. Emergency calls can be made to 000 for Police, fire or medical emergencies.
There is a fire extinguisher installed near the kitchen door. The fire extinguisher was fully charged at last inspection. The guests will inform management immediately should the fire extinguisher become less than fully charged. Guests agree to use the fire extinguisher only for true emergencies.
The property has smoke alarms installed for the guest safety. These were fully functional at last inspection. Guests will notify management without delay if a smoke detector alarms or chirps to indicate a fault.
Guests are aware that the property has gas powered items in use (including cook top, water heaters, etc) and will seek help from management if the proper operation of such items is not fully understood or the items appear not to be operating correctly.
Disturbance to the neighbours, including excessive noise, is prohibited and may result in immediate eviction, termination of rental and loss of the balance of rent.
Linen is supplied for use within the premises. No towels or other linen are to be taken from the premises.
Beach towels are to be provided by the guest for their own use.
Hamptons Inn is an adult retreat. Children and pets are not allowed unless specific authority has been provided in writing by the owner (Example: guide dogs).
Hamptons Inn accept no responsibility for guest personal property. If items are left behind by guests, management will attempt to contact guests for return instruction. Costs of return shall be covered by the guest.
If items are not claimed for longer than 3 months they shall become the property of management and may be disposed of in any way management sees fit. Management accepts no responsibility for maintaining the condition of the items.
On departure the guest shall leave the property in a similar state to its condition on arrival.
The room rates do not allow for the extra wear associated with parties and/or functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Guests hosting parties and/or functions may result in additional charges to the guest credit card and/or immediate termination of the rental.
Damage, Breakages, Theft and Loss are the guest responsibility during their stay. Their credit card will be charged for any rectification or replacement required after inspection of the room once guests have vacated the property.
Variations to these conditions may only be made by prior arrangements with the owner in writing.
Should guests violate any of the terms of this agreement, the rental period may be terminated immediately.
If the rental period is terminated for any reason, no refund shall be made.

Payment Policy

Booking Payment Policy
Payment is made in full (normally via credit card) at the time of booking to secure the booking.
A Booking Confirmation Form is provided to the guest to sign confirming all details of the booking and acceptance of our terms and conditions.

Cancellation Policy

Cancellation Policy
If the booking is cancelled 14 days or less before the expected arrival date, a 50% cancellation fee will apply.
If the booking is cancelled 7 days or less before the expected arrival date the total booking cost shall be applied as a cancellation fee.
Hamptons Inn will make every effort to ensure the property is available as booked.
However, they reserve the right to make (without penalty) alterations to bookings due to unforeseen circumstances and/or circumstances beyond their control.