Highball House

Rating
4.0 stars
Prices will be charged in Australia Dollars Full Rate Thu 28 Mar 2024 Fri 29 Mar 2024 Sat 30 Mar 2024 Sun 31 Mar 2024 Mon 01 Apr 2024 Tue 02 Apr 2024 Wed 03 Apr 2024 Thu 04 Apr 2024 Fri 05 Apr 2024 Sat 06 Apr 2024 Sun 07 Apr 2024 Mon 08 Apr 2024 Tue 09 Apr 2024 Wed 10 Apr 2024

Highball Daily Rate

Photos Details
Book $3,000 Sold Sold Sold Sold 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 Sold 3,000

Weekly Hire

Photos Details
Book $1,500 Sold Sold Sold Sold 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 Sold 1,500

3 night special

Photos Details
Book $2,500 Sold Sold Sold Sold 2,500 2,500 2,500 2,500 2,500 2,500 2,500 2,500 Sold 2,500
Move the mouse over the price for inclusions, occupancy and minimum stay

Property Information

Highball House
02 4883 6640
0427930673
121 Railway Avenue
Bundanoon NSW 2578 Australia

Eat stay and play for up to 40 people. Highball House has 13 bedrooms each with a double and single bed in it with a single mattress in the kids playroom!
Built in 1903, Highball House is set in beautiful Bundanoon on over 6000sqm of established tree lined gardens and is only a short walk from village shops, cafe's and of course, the pub.
Highball House is the perfect Southern Highlands getaway for large groups of all ages being wheelchair accessible and Pet friendly.
Bringing family, friends and large groups together to celebrate love, laugh and be merry.
HH is set in a residential area and is not suitable for large events or noisy parties.

Property Features

  1. Fire Place
  2. Pet friendly
  3. Fresh linen supplied
  4. Business centre
  5. Full Kitchen
  6. In House Movies
  7. Garden
  8. Business Center
  9. BBQ Area
  10. Shared Bathroom Facilities
  11. Broadband Internet Access
  12. Seasonal Kitchen Garden
  13. Games Room
  14. Iron/Ironing Board
  15. Children Play Area
  16. Camp Kitchen
  17. Free Parking
  18. Conference Facilities
  19. Coffee Maker
  20. Interconnecting Rooms
  21. Street parking
  22. Wheel Chair Access
  23. Kitchenette
  24. Yoga Halls
  25. DVD Library
  26. Disabled Access Rooms
  27. Terrace
  28. Guest Laundry
  29. Bar / Lounge
  30. WiFi Internet
  31. Library
  32. Meditation Halls
  33. Bar/Lounge
  34. Free WiFi
  35. TV

Accommodation Details

Highball House

Highball Daily Rate

Highball Daily Rate Book

Check in 12 noon and check out 12 noon.

  • Sleeps 39
  • 5 Bathrooms

  • Garden view
  • Non-smoking
  1. Shared Bathroom
  2. Free In-House Movies
  3. High speed wireless
  4. Cups/glassware
  5. Entire property on ground floor
  6. Shared Bathroom Facilities
  7. Free Toiletries
  8. Shower
  9. Toaster
  10. Entire unit wheelchair accessible
  11. Fully equipped kitchen
  12. Fridge - Fullsize
  13. Body soap
  14. Toilet with grab rails
  15. Outdoor furniture
  16. Large Balcony/Terrace
  17. Full kitchen
  18. Book/DVD/Music library for children
  19. Desk
  20. Outdoor Setting
  21. Verandah
  22. Remote control television
  23. Broadband Internet Access
  24. Desk with lamp
  25. Welcome gift
  26. Lounge Area
  27. Full size mirror
  28. Sitting area
  29. Towels
  30. Outdoor space
  31. Wheel Chair Access
  32. Balcony
  33. Smart TV
  34. Dining Area
  35. Oven
  36. Dining Setting
  37. Bath
  38. Smoke detectors
  39. Dining room seats
  40. Wine glasses
  41. Barbeque
  42. Grab bars in bathroom
  43. Childrens Entertainment Area
  44. TV
  45. Wireless Internet
  46. Plates and bowls
  47. Hairdryer
  48. Iron/Ironing board
  49. TV Room
  50. Bathroom amenities
  51. Fire alarm
  52. Bathroom
  53. Stove top
  54. Dish-cleaning supplies
  55. Laundry Facilities
  56. Plates/glassware
  57. Handicap Accessible
  58. Kitchenware
  59. Dishwasher
  60. Cots Available
  61. Fire alarms or smoke detectors
  62. High Chair Available
  63. Complimentary high speed internet in room
  64. Dogs Accepted
  65. Linen
  66. Fire extinguishers
  67. High Definition (HD) Flat Panel Television - 32 inches or greater
  68. Lamp
  69. Microwave
  70. Linen provided
  71. Fire Pit
  72. BBQ Area
  73. Tea/Coffee Making
  74. DVD Player
  75. Disabled Room
  76. Fireplace
  77. Separate tub or shower
  78. Linen and Towels Provided
  79. Electric kettle
  80. Fan
  81. Pots and pans

Highball House

Weekly Hire

Weekly Hire Book

7 nights check in 12 noon and check out 12 noon
Must check in Monday to Thursday

  • Sleeps 39
  • 5 Bathrooms

  • Garden view
  • Non-smoking
  1. Shared Bathroom
  2. Free In-House Movies
  3. High speed wireless
  4. Cups/glassware
  5. Entire property on ground floor
  6. Shared Bathroom Facilities
  7. Free Toiletries
  8. Shower
  9. Toaster
  10. Entire unit wheelchair accessible
  11. Fully equipped kitchen
  12. Fridge - Fullsize
  13. Body soap
  14. Toilet with grab rails
  15. Outdoor furniture
  16. Large Balcony/Terrace
  17. Full kitchen
  18. Book/DVD/Music library for children
  19. Desk
  20. Outdoor Setting
  21. Verandah
  22. Remote control television
  23. Broadband Internet Access
  24. Desk with lamp
  25. Welcome gift
  26. Lounge Area
  27. Full size mirror
  28. Sitting area
  29. Towels
  30. Outdoor space
  31. Wheel Chair Access
  32. Balcony
  33. Smart TV
  34. Dining Area
  35. Oven
  36. Dining Setting
  37. Bath
  38. Smoke detectors
  39. Dining room seats
  40. Wine glasses
  41. Barbeque
  42. Grab bars in bathroom
  43. Childrens Entertainment Area
  44. TV
  45. Wireless Internet
  46. Plates and bowls
  47. Hairdryer
  48. Iron/Ironing board
  49. TV Room
  50. Bathroom amenities
  51. Fire alarm
  52. Bathroom
  53. Stove top
  54. Dish-cleaning supplies
  55. Laundry Facilities
  56. Plates/glassware
  57. Handicap Accessible
  58. Kitchenware
  59. Dishwasher
  60. Cots Available
  61. Fire alarms or smoke detectors
  62. High Chair Available
  63. Complimentary high speed internet in room
  64. Dogs Accepted
  65. Linen
  66. Fire extinguishers
  67. High Definition (HD) Flat Panel Television - 32 inches or greater
  68. Lamp
  69. Microwave
  70. Linen provided
  71. Fire Pit
  72. BBQ Area
  73. Tea/Coffee Making
  74. DVD Player
  75. Disabled Room
  76. Fireplace
  77. Separate tub or shower
  78. Linen and Towels Provided
  79. Electric kettle
  80. Fan
  81. Pots and pans

Highball House

3 night special

3 night special Book

Stay 2 nights and get the third half price

  • Sleeps 39
  • 5 Bathrooms

  • Garden view
  • Non-smoking
  1. Shared Bathroom
  2. Free In-House Movies
  3. High speed wireless
  4. Cups/glassware
  5. Entire property on ground floor
  6. Shared Bathroom Facilities
  7. Free Toiletries
  8. Shower
  9. Toaster
  10. Entire unit wheelchair accessible
  11. Fully equipped kitchen
  12. Fridge - Fullsize
  13. Body soap
  14. Toilet with grab rails
  15. Outdoor furniture
  16. Large Balcony/Terrace
  17. Full kitchen
  18. Book/DVD/Music library for children
  19. Desk
  20. Outdoor Setting
  21. Verandah
  22. Remote control television
  23. Broadband Internet Access
  24. Desk with lamp
  25. Welcome gift
  26. Lounge Area
  27. Full size mirror
  28. Sitting area
  29. Towels
  30. Outdoor space
  31. Wheel Chair Access
  32. Balcony
  33. Smart TV
  34. Dining Area
  35. Oven
  36. Dining Setting
  37. Bath
  38. Smoke detectors
  39. Dining room seats
  40. Wine glasses
  41. Barbeque
  42. Grab bars in bathroom
  43. Childrens Entertainment Area
  44. TV
  45. Wireless Internet
  46. Plates and bowls
  47. Hairdryer
  48. Iron/Ironing board
  49. TV Room
  50. Bathroom amenities
  51. Fire alarm
  52. Bathroom
  53. Stove top
  54. Dish-cleaning supplies
  55. Laundry Facilities
  56. Plates/glassware
  57. Handicap Accessible
  58. Kitchenware
  59. Dishwasher
  60. Cots Available
  61. Fire alarms or smoke detectors
  62. High Chair Available
  63. Complimentary high speed internet in room
  64. Dogs Accepted
  65. Linen
  66. Fire extinguishers
  67. High Definition (HD) Flat Panel Television - 32 inches or greater
  68. Lamp
  69. Microwave
  70. Linen provided
  71. Fire Pit
  72. BBQ Area
  73. Tea/Coffee Making
  74. DVD Player
  75. Disabled Room
  76. Fireplace
  77. Separate tub or shower
  78. Linen and Towels Provided
  79. Electric kettle
  80. Fan
  81. Pots and pans

Terms & Conditions

Thanks for choosing to stay at Highball House and we hope you have a great time.
The following pages are here to assist and guide you so you are able to have an enjoyable and safe stay and they form the terms of our agreement with you
We hope the below answers most of your questions but if you can't find an answer here or have a problem you need solved please contact the Highball house Team on:
0427930673
(Just text if no answer or leave a message)
or email
admin@highballhouse.com
Complaints or problems
Every effort has been made to ensure that you have an enjoyable and memorable holiday, however if you have any queries, problems or cause for complaint please let us know. It is important that remedial action is taken as soon as possible.
Obviously if you have a great time we would really appreciate it if you would review us on facebook,Instagram,Google,AirBNB or Stayz and or write something nice in the guest book!
General
HH is located in a residential area and is not suitable for noisy parties or large gatherings.No fires or Marquees on the grounds. (Fire Pit* and Fireplace are the places for these). No glitter,smoking or smoke machines inside for obvious reasons.* Outside fire ban period
Bookings are only confirmed 12 months prior to the date of the stay and we reserve the right to cancel the booking with a full refund to you of monies paid prior to that period of time for whatever reason.
Please don't leave the doors open in winter and please ensure all appliances and heaters are turned off in the rooms when you leave. Our power bills are out of control right now!
Pets are welcome but only if they are not aggressive and housetrained.See extra cost for damage below
Checkout and checkin are 12 noon generally unless by prior arrangement
WIFI-We have excellent WIFI throughout the house, password in one word, all lowercase
highball123
Entertainment
We have available a large selection of DVDs, books, records and board games for adults and children. Kids things in the TV room and Grown Ups in the main lounge.
We have a Pool Table room adjacent to the main lounge and firepit area that also has a secret darts board (hidden behind the mirror cabinet on the wall!)
We have a selection of outdoor games (in a plastic chest adjacent to the studio) such as Volleyball , tennis balls & rackets, croquet… the list goes on. (Tennis courts for hire see Bundanoon Tennis) There is a table tennis table in 2 parts in the studio and you will need to support it with 2 folding tables to use.
8 Bikes are provided ) 4 mountain 4 Road) with helmets.
The use of the bikes is entirely at your own risk and should only be used by competent parties in an appropriate way to the bike, user and conditions and road rules. The management takes no responsibility for the use of these and their use is entirely at your own risk. No lights are provided so you must bring them if you want to use them at night and we suggest you bring your own helmet though some are supplied.
Please note you must check bikes and helmets before use and not use them if there are any faults (which we would appreciate if you could notify us about).
We have smart TV’s (for your own streaming account) in the kids room and the main lounge ( TV aerial in main lounge and studio only)
There is also a record player next to it with a connection for phone music. No children to use the record player please.There are also 3 sound systems for your phone music.
Rubbish/Recycling and Bins
On departure we ask that all rubbish is placed in the appropriate bins found around the back of the building past the BBQ area or in the carpark if it is close to bin collection time.
Sorry but the bin collections aren't flexible so if they are out in the park when you arrive please roll the bin back to the storage area as it will look nicer for your stay!
Fires and Firewood
Wood is located in the storage area behind the studio
Baskets are provided inside to stack wood in. The open fireplace is to have supervision and to be grated at all times. When you go to bed please ensure the fire is out.There is also an enclosed fire in the main lounge
The fire pit is only available outside the bushfire danger period (generally from October 01 to March 31) assuming there is not a total fire ban and no other outside fires permitted. Download the ‘fires near me’ app to check if it is permissible before use and or use the below link.
http://www.rfs.nsw.gov.au/fire-information/fdr-and-tobans
If there is a total fire ban the pizza oven/woodsmoker/weber are not able to be used but the gas BBQ is.
Heating/Cooling
We have plenty of electric heaters for the living and dining areas which are generally left in the studio in the warmer months
.There are also 3 fan heaters in the cpd in room 1. Each bedroom also has its own electric heater.
Please turn all these heaters off when you leave.
Fans are provided during the hotter months and can be found in the studio
There is a wall mounted gas heater on the verandah. The cord needs to be stayed pulled down to allow operation and can be wound around the wall mount. See video for how to operate*
BBQ and Outdoor Cooking
The BBQ is natural gas. Please use the BBQ in a safe manner, with BBQ utensils to be returned to the kitchen.See video for how to operate* We also have a wood smoker and Weber available (you will need to bring your own fuel for these) and a Clay Pizza oven for which you can use firewood supplied.See note above that during a total fire ban only the gas BBQ may be used. Again check the below before use.
http://www.rfs.nsw.gov.au/fire-information/fdr-and-tobans
Stoves/Ovens/Cooking
Highball house is fitted with two electric 600mm wall ovens and a 5 burner gas cooktop with 900mm electric oven.
We have a carbon monoxide detector in the kitchen for your added safety.
We provide salt and pepper, Tea and Coffee (with espresso machines), Cooking oil and foil and baking paper and glad wrap.No POD machine for coffee
Dishwasher’s and Laundry
In the main kitchen there is a dishwasher as well as a second dishwasher in the bar area. Dishwasher powder and rnse aid provided. There are 2 double sinks in the kitchen and a large sink in the bar for pots and trays.
There is a washing machine and dryer in one of the toilets with powder provided.
Fridges/Freezers
There is a large commercial and normal size domestic fridge located in the kitchen. There is also a commercial bar fridge and wine fridge in the Bar area. The small freezer is also located in the bar area.
We have an outdoor heater please see below for operation
Outdoor heater : https://youtu.be/moWxSHA5m1M

Damage/Departure cleaning
The various items used to decorate our property are vintage items. We ask that you refrain from moving them. Please don't move the main dining table as it comes apart! If you do relocate inside outside furniture please put it back where you found it.
FYI Pool Table is screwed down so it doesn't get out of level
Please just leave the house in a tidy manner. We don't expect you to clean it!
We ask that you please treat this building as if it were your own home. Damage/loss of items will be charged for at cost inc administration costs*. All items are available for you to use but must be left in the condition found e.g. cutlery/plates/pans etc are to be cleaned and dry on departure.
An additional service charge will apply if the cleaner has to do extra work in all or parts of the house inside or out*.
Departure Cleaning: Before departure, all food must be removed from refrigerators, rubbish placed outside in appropriate bins, all kitchen items to be washed, dried and packed away.
Pool Table
It costs $1000 to recover this and a single tear necessitates this for obvious reasons. Divot holes from jump shots also accumulate to ruin a good playing experience so once we get a second hole we will replace the total. (They can't be patched successfully)
Tear $1000 inc GST
Divot Hole $500 inc GST
NB we photograph the table top after every stay to ensure no damage has been done. No jump shots or back spins please as the cloth will not be damaged if people use common sense!No unsupervised children or jump shots please!
Extra Cleaning
Unreasonable excessive soiling stains or mess will be photographed and the extra time logged to clean this up will be charged at $75 per hour plus GST.
Pets are allowed under house rules being below
Pets sleep outside on the enclosed and covered verandah on dog beds in summer (we have 2 large ones) or inside if too cold in only the rear four rooms which all have timber floors. (On the dog beds mentioned-if you need more you must bring them) There is a plastic kennel available behind the studio if you wish.
No pets on any furniture or carpeted areas at any time including beds and couches. If there is evidence such as smells or hair the entire bed/lounge suite will be professionally cleaned at your cost.The same for carpeted areas where the whole room will be cleaned. (Please get pets to lie on dog beds only)
Please do a thorough inspection for dog and cat poo in the grounds before you leave. If we find any the gardener will be called to do a thorough inspection of the entire grounds inc a callout fee. Please understand the next guests may be having a garden wedding!
Damaged Items
Please advise us if you have damaged anything. We need to repair it or replace it!
We generally don't charge for minor damage not caused intentionally or maliciously but breaking a chandelier by swinging on it (yes it happened) will obviously attract charges!
Broken glasses or plates generally we don't need to know about but once we lost about 25 glasses so there clearly was an issue and we charged accordingly.
Damage charged at replacement cost which includes an allowance for admin and travel ($75 per hour inc GST) as we generally need to replace at short notice. Note a cheap item may cost more in extra costs as above.
Security/Cameras and Excessive Noise
HH is located in a residential area and is not suitable for large gatherings or noisy parties.Please read the code of conduct (link below) in regards to acceptable behaviour.
We have multiple external video cameras which do record and 2 audio cameras externally which are never recorded (and only monitored by us in the event of a noise complaint)
If we receive a noise complaint call we will check the audio cameras and text you requesting you quieten down if it is deemed to be excessive. We will then check again later and if there is still a problem we will send out security and you will be charged.
Security on site attendance is charged at $150 inc GST per visit.
It's not so much a matter of the time of day but what is reasonable for other people to expect. There is no problem with people sitting out on the verandah at midnight having a quiet chat but drums all day from 9am booming away are an issue (yes it happened!)
Obviously if you want to dance the night away just do it inside and keep the doors and windows closed! Generally please be quiet outside after 9pm Sunday to Thursday and 10 pm Friday and Saturday.(No music shouting etc)
Please keep any loud noise generating activities to the front garden/firepit and verandah areas and also inside lounges
The outside bbq area off the kitchen and studio area are to be vacared after 10pm and please dont make a lot of noise in these areas as it affects the neighbours!
CODE OF CONDUCT
The person who made the booking should read and familiarise themselves with the full STRA Code of Conduct found at this link
https://www.fairtrading.nsw.gov.au/resource-library/publications/code-of-conduct-for-the-short-term-rental-accommodation-industry

Covid 19
The person who made the booking should read and familiarise themselves with the Covid Safety Plan found in the back of this folder and attached to the pre arrival email you have received with this welcome document.
This person is also fully responsible for ensuring all guests act in accordance with laws and regulations relating to Covid 19 in relation to their stay for themselves and all other guests.
Please refer to the link below to keep up to date with current rules before your stay.
https://www.nsw.gov.au/covid-19/stay-safe/rules
As noted HH is let as STRA as a house and covid rules should be applied accordingly as per this classification and our Covid Safety Plan.
House Fire Safety
Fire Safety. The building is equipped with a fully automatic smoke and fire alarm system with a fire panel in the kitchen.Please follow instructions on the board in the event of the alarm going off and evacuate the building to noted assembly points on evacuation plans. Fire extinguishers/blankets are also located throughout the property.
No smoking inside or smoke machines inside- they will set off the alarm.
Please take note of the fire evacuation plans found in each bedroom/room and familiarise the location of the fire exits and extinguishing equipment throughout the property.
We suggest closing the door between the kitchen and dining when doing serious cooking and opening the kitchen door.
In the event of a Fire
Raise the fire alarm and attempt to contain the fire if it is safe to do so, as follows:
Whenever attempting to control a fire, the "F.I.R.E" response should be used.
FIGHT If the fire is small and it is safe to do so, attempt to fight the fire. Fire extinguishers are provided throughout the property, referring to the emergency plan for locations. If the fire is too large to fight safely then go to the next step.
INFORM Report the fire. Inform the appropriate emergency response organisation by dialing 000.Inform all other guests. Any assistance that can be offered to the fire brigade must be provided. This assistance should include the exact location, cross streets and details of the extent and nature of the fire. For Example: electrical, gas, timber or hazardous substances.
RETURN If safe to do so and if the fire was not extinguished initially, return to the area and attempt to contain the fire.
EVACUATE If the fire has not been contained; evacuate the House in an orderly manner as follows:
Evacuation
An evacuation diagram is available for each room indicating the assembly point as well as the nearest exit points.
Emergency Contacts are also included in the evacuation diagram as well as the location of fire fighting equipment.
The assembly point is signposted and is the designated area to ensure that everybody is accounted for.
Emergency procedures are tested periodically.
The person who made the booking should read and familiarise themselves with the Home Emergency Plan 2021 found in the back of this folder or attached to this email
Contact Details
The host’s authorised representative
Highball house Team
0427930673
admin@highball.com
(b) an emergency electrical service provider
Paul Grosvenor
0423 524 104
(c) an emergency plumbing service provider
Rodney McKinley
0415 753 221
(d) Australian emergency services.
see below
Main potential hazards that may affect this STRA dwelling or the general area
HH is in a semi rural area and setting and there are poisonous spiders and snakes likely to be on the property at any one time as is to be expected. Dogs and children should be supervised in outdoor areas of risk.See below for advice.
https://www.travelwheels.com.au/site/dangerous-animals-in-australia/
the area dwelling is located in may be subject to bushfires and flooding of roads and creeks accessing the site
• See details below about how guests and visitors can be kept informed, including information on emergency service broadcasts and emergency contacts; and
• See details below on what to do in an emergency situation and where guests and visitors will need to go to safely evacuate.
The NSW State Emergency Services, the NSW Rural Fire Service and your relevant local council provide useful information that can assist guests with identifying potential hazards that may impact their dwelling and location area, to ensure guest and visitor safety is maximised.
Further information can be found at the following websites:
• Bushfires - NSW Rural Fire Service www.rfs.nsw.gov.au,
• Floods - NSW SES www.floodsafe.com.au,
• Storms - NSW SES www.stormsafe.com.au,
• Urban fires - Fire & Rescue NSW www.nswfb.nsw.gov.au,
• Heatwaves, earthquakes and other disasters - Australian Emergency Management Institute www.em.gov.au, and
• we make guests and visitors aware of any warnings by visiting the Bureau of Meteorology (www.bom.gov.au) who issue:
o Flood Watches for rivers when flooding is likely, and
o Flood Warnings for rivers when flooding is about to happen and during floods, and
o Severe Weather Warnings and Severe Thunderstorm Warnings for possible flash flooding, damaging winds, hail and heavy rainfall, damaging waves and dangerous surf, and
• we make guests and visitors aware of the NSW Rural Fire Services fire danger ratings and to monitor the Fire Danger Ratings daily at www.rfs.nsw.gov.au/fdr;
• we make guests and visitors aware of emergency information and updates provided by NSW State Emergency Service (SES) at www.ses.nsw.gov.au on local flood impacts and evacuations during hazardous floor, storm and tsunami events;
• we advise guests and visitors to contact Roads and Maritime Services on the 24 hour traffic enquiry line 132 701 or visit Live Traffic NSW at www.livetraffic.rta.nsw.gov.au for information regarding roads;
• we advise guests and visitors of the location of any relevant emergency services
NSW Police,67 Elizabeth Street,Moss Vale, NSW 2577
Phone: 02 4869 7899
Open 24 Hours
Bowral & District Hospital: Emergency Department
Located in: Bowral and District Hospital
Address: 97-103 Bowral St, Bowral NSW 2576,Phone: (02) 4861 0200
• We encourage guests to download an appropriate emergency application to their mobile phones that provides information on potential environmental hazards for the location the STRA is being carried out. One example is the ‘Fires near me’ application, developed by the NSW Rural Fire Service to provide users information and warnings about bushfires and other incidents attended to by the NSW Rural Fire Service. Emergency contacts
Emergency contacts to call in the event of a hazard or emergency.
Contacts include:
• Emergency – call 000 for life-threatening emergencies only, including bush fires;
• Emergency text – call 106 for people who are deaf or have a speech or hearing impairment;
• NSW Rural Fire Service – call 1800 679 737 for information on fire bans and bushfires in NSW;
• NSW State Emergency Services – call 132 500 for support and advice in the instance of an emergency;
• RSPCA – call (02) 9770 7555 to find a shelter, branch, care centre or vet clinic;
• WIRES – call 1300 094 737 for emergency advice for injured wildlife; and • the relevant local council.
Evacuation orders may be issued by the NSW Policy or other emergency services, who’s directions should always be followed.
Guests and visitors are encouraged to stay together during evacuation events and to stay updated with the latest information by listening to the local radio station or contacting emergency services for support.
Your local radio stations. We encourage guests and visitors to listen to the station for updates and advice;
2CE EAST COAST RADIO 105.5 FM, 105.9 FM
2EAR 107.5 FM
2EC EAST COAST RADIO 765 AM, 1584 AM
2ST 106.7 FM, 91.7 FM
ABC RADIO ILLAWARRA 97.3 FM
ABC STH EAST 103.5 FM, 106.3 FM
HIGHLAND FM 107.1 FM
POWER FM 94.9 FM
SHOALHAVEN FM 104.5 FM, 92.3 FM, 99.7 FM
VOX FM 106.9 FM
WAVE FM 96.5 FM
Information to assist Guests can be found by visiting the following websites:
• NSW Fire and Rescue – Community Fire Safety,
• NSW Rural Fire Service – Bush Fire Safety Resources, including but not limited to information on how to prepare Bushfire Survival Plan and Bush Fire Safety Fact Sheets,
• NSW SES – Home Emergency Plan online tool, and
• NSW Local Government – Directory.
First Aid
In the event of an injury, A frequently maintained and fully stocked first aid kit is available in the kitchen. Where urgent medical attention is required, call for an ambulance.
Remember the key principles of First Aid Response:
D - Danger
R - Response
A - Airways
B - Breathing
C - Circulation
A frequently maintained and fully stocked first aid kit is available in the kitchen. All incidents are to be notified to us and will be recorded in an incident log. All guests involved must offer their full cooperation in any incident investigations that may follow.

Payment Policy

A 10% deposit is required at the time of booking and a further 40% payment 4 weeks after this date.
4 weeks before your arrival date the balance of 50% is due plus a $1000 bond and a $500 surcharge for one night stays (only available Tue and Wed nights)
If you book within 8 weeks of your stay all payments will be taken 4 weeks before your arrival date.
If you have booked through an OTA such as Air BNB the above does not apply and refer to the T&C of that entity

All payments will be taken from the card you booked with and inc GST

You will not be charged any card fees for paying by visa or mastercard.Amex will incur a charge.

Cancellation Policy

No cancellations or refunds.
Please note that should you cancel, the deposit is not refundable and payment must be made for the full balance whether you stay or not.
Please understand that this policy is necessary due to the nature of the property. Groups book well in advance and it's highly unlikely new bookings will be made at short notice . Hence, please choose your dates carefully and we recommend taking out travel insurance.
Notwithstanding the above if for whatever reason you wish to postpone your booking we will endeavour to rebook those dates for a fee of 10% of the total booking amount if we are successful.
Changing your stay to an earlier available date is no charge
Bookings are only confirmed 12 months prior to the date of the stay and we reserve the right to cancel your booking and provide a full refund to you of monies paid outside that period of time.

Make an enquiry

Thank you for your enquiry, we will respond to you as soon as possible!

  1. Enquire
Hot Deal!