King Parrot Cottages & Event Centre

Terms & Conditions

Covid19:
All guests must self-assess their state of health before travelling to King Parrot. All guests must undergo a temperature check upon arrival, observe social distancing and practice good hygiene during their stay.

Management will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
HIGH SEASON:
Final week of December to January 31 & Easter.
Easter minimum stay 4 nights.
Long Weekends & Melbourne Cup weekend minimum 3 nights.
LOW SEASON:
At all other times - minimum 2 night stay.
CHECK-IN time 2.00pm Low Season, 3.00pm High Season, Check-out 10.00am
Late departures may be available if previously arranged with management. Please feel free to ask during your visit.
The base price varies from cottage to cottage. The rate for additional guests is $30.00 per bed per night. The number of guests should not exceed the number stated at the time of booking or subsequently agreed in writing or email. Fees will apply for excess guests not agreed with the owners in advance.
The rate for dogs/pets is $20 per night.
Campfire wood is charged at $100 per cubic metre.
Under no circumstances is furniture, crockery, cutlery or kitchen equipment in general to be relocated to other cottages.
Departure – Kitchen must be left in a clean condition with all dishes washed and put away. Guests will be charged for additional cleaning if cottages are left in a dirty state. Guests will be charged for any damage or major breakages incurred during your stay.
For the comfort of other guests and our neighbors please be aware that excessive noise, and music, travels easily throughout our valley. Management have the right to restrict noise levels considered excessive.
Management takes no responsibility for loss of guests personal property.
Payment constitutes the clients acceptance of these Terms and Conditions.
Smoking in the cottages is strictly prohibited.

Noise Policy
At King Parrot Cottages & Event Centre we are bound by regulations around excessive noise as determined by the Environment Protection Authority of Victoria.
There are neighbourhood properties in the valley and noise does travel unhindered around the hills and through the bush, especially at nighttime.
Our policy is to have a minimal environmental impact so that others may enjoy the peace and beauty of Pennyroyal Valley.
Management of King Parrot reserves the right to control the level of all noise created on the property at all times.
Amplified music is not allowed outdoors at any time.
All doors must remain closed during the playing of amplified music and it must not impact on other cottages.
Amplified music may only be played between the hours of 6pm and 11pm and on only one evening during your stay.
Where the entire property is hired exclusively for functions, parties or weddings the following conditions apply:
• Music must never exceed 90 decibels inside the Hall.
• Music must be turned off by 11.00pm
• Those designated with the role of conducting music during events are to have prior consultation with Management.
• After midnight guests are not permitted to gather on decks as raucous laughter and excited loud voices have a significant impact.
We greatly appreciate your assistance, our ability to provide this venue relies on your compliance. Thank you.

Payment Policy

Holiday rentals:
A 50% deposit is required to secure any booking and the balance is due 2 weeks prior to arrival.
Conferences & Retreats:
$1000 deposit to secure a booking
50% to be paid within 3 months of date
100% to be paid within 2 weeks of date.
Weddings:
A $2000 non-refundable deposit is required to secure your booking more than 6 months from date
50% to be paid within 6 months of date
75% to be paid within 2 months of date
100% to be paid within 2 weeks of date.

The following surcharges are applicable for payment by credit cards:
1.5% Visa
1.5% Mastercard
3% American Express

You are also welcome to pay via direct debit.
Bank of Melbourne
King Parrot Cottages
BSB: 193 879
Acct: 432 510 961

Cancellation Policy

In the event of a cancellation the following conditions apply.
For Holiday Rentals: More than 45 days from the due date - 50% of deposit forfeited. Within 45 days of the due date - 100% of the deposit forfeited.
For conferences, retreats, events or weddings 100% of payments are forfeited regardless of the length of notice.
Covid Cancellation Policy:
This Policy is based on the understanding that everyone making a booking at King Parrot Cottages is fully aware of the risk of making such a booking during a pandemic.
If the Victorian State Government introduces regulations that restrict the ability of Victorian guests to attend their booking, 100% of payments are refunded.
If the Victorian State Government introduces regulations that restrict the ability of interstate guests to attend their booking, 100% of all payments are forfeited.
If states other than Victoria introduce regulations that restrict the ability of guests to attend their booking, 100% of payments are forfeited.
If a guest needs to cancel due to personal covid symptoms, 100% of payments are forfeited.
For Wedding bookings the initial non-refundable deposit will be forfeited regardless of the reason for the cancellation.