Margaret River Hideaway & Farmstay

Terms & Conditions

1.Guests are responsible for any breakages or damage incurred during their stay and should understand that a charge may be made to their credit card for replacement or repair. A $50.00 charge will be applied for relocation of any furniture or bedding (other than fold-up beds) where they have been moved from their original position.
2.Cottage inventory is checked following departure and a charge will be made for any missing item / s.
3.Except where guests have prepaid for extended use, check out is prior to 10.00am. Our cleaning staff will enter cottages from that time in order to prepare for new arrivals, so it’s important that they’re vacated.
4.It’s standard practice in self-contained accommodation in Australia that all items of cutlery, crockery, glassware and / or cookware should be properly washed, dried and placed away in cupboards. In the event that this is not done, or where the cottage is left in an untidy (or damaged) state, the company reserves the right to charge a minimum of $100.00 to cover extra cleaning / repair costs.
5.The company accepts no liability in respect of any loss, injury or damage incurred, either to the guest or to their belongings (which must be properly secured by the guest).
6.No extra persons are permitted to stay overnight, except where prior approval has been obtained from the managers. In such instances, extra bed prices of $25.00 per child (1-12 years) or $30.00 (per adult) may apply.
7.Well behaved DOGS are welcome to stay at Margaret River Hideaway. Owners may let them enter living rooms. They MUST be kept out of bathrooms and / or bedrooms; and off furniture. Where we find dog hair in bathrooms / bedrooms or on furniture, requiring that we call in professional cleaners, the company reserves the right to charge a minimum of $100.00 to cover those costs. If departing from the property, you may leave your dog in the outside enclosure for a maximum of 2 hours, provided they’ve been fed and have adequate water (in bowls supplied by you). DOGS must never be left inside the cottage whilst it is unattended and never left unattended outside for longer than 2 hours. When walking with your dog outside the enclosure, please ensure that it is on a lead (to protect the farm animals) and that you gather droppings. Thank you for your co-operation and understanding in this matter.
8.In respect of free wireless facilities, please note the terms and conditions as detailed on Cloudtrax when you open your browser. Our Wi-Fi is for e-mail and surfing of the internet and is not suitable for downloading movies.
9.Because Australia has a high fire risk, we do not permit guests to smoke anywhere other than on the verandah and insist that butts are properly disposed of in the sand trays provided. The managers have been instructed to take immediate action where guests smoke anywhere other than on the verandah. Smoking inside the accommodation is prohibited.
In signing this form, you are acknowledging that you accept the Terms & Conditions herein stated on behalf of all occupants.
Where we are not provided with credit card details, guests should lodge a $100.00 bond with the managers, for release (following a check of the accommodation unit) at time of check-out.

Payment Policy

LOW & MID SEASONS: A non-refundable deposit equal to 1 night for bookings up to 7 nights (and a further 1 night for each subsequent 7 nights) will be taken at time of booking; and with the balance charged to approved credit cards on the morning of arrival.
PEAK: A non-refundable deposit equal to 50% of the total cost will be taken at time of booking; and with the balance charged to approved credit cards 14 days prior to arrival.

Cancellation Policy

In the event of any cancellation, the deposit and (within 14 days) the balance will be forfeited, except where we receive another booking - for the full duration.