Noni’s Resort

Terms & Conditions

1. Check-in time is at 3 PM and check-out time is 12 NN.
2. All resort guests are required to wear wristbands (provided by the resort) at all times upon check-in for security purposes.
Extra pillows will be provided for bed sharers, please see rentals for blankets & towels.
3. Free breakfast is served from 7:30 am – 9:30 am inside the rooms. 10% service charge for room service. Breakfast Meal Stubs will be provided upon check in for proper identification.
4. Php 1,000.00/room/night (Sta. Teresita/Batangas Villa/Sta. Rita villas are PHP 2000/room/night) is surrendered upon check-in for Incidental Charges for room accommodation (to be reimbursed cash upon check-out if paid thru cash and back to the credit card if made thru card payment).
5. Prices are inclusive of PHP500.00/head/night consumables (may be used to by food or other amenities on-site but is non-refundable)
6. Waived corkage fee for additional food & drinks brought inside the resort except for whole lechon, beers, wine & liquors. Disposable plates, glasses, spoon and fork, etc. are for sale at the Pavilion Store for cooked food and drinks brought in the resort.
7. Client's visitors, friends and drivers staying in the resort, more than 15 minutes either at the Pavilion or Pool Area will be charged accordingly as stipulated in the brochure.
8. All Resort Guests (assigned signatory only in behalf of the group must present valid government issued ID to verify contact details) are compelled to sign waiver before Check-in, Daytour or Night tour. Resort will deny entry of any guest or group who fails to comply with the Resort Policy.
9.Electricity charges for Electric Appliances.

ADDITIONAL PROTOCOLS DUE TO COVID-19 PANDEMIC:
1. All vehicles will enter Gate 1 and proceed to vehicle disinfection and tire bath.
2. Body temperature of all incoming guests will be checked using a thermal scanner. Those who will be found ill will be held at the holding area and endorsed to Barangay Health Emergency Response Team.
3. Health Declaration Form shall be accomplished by all incoming guests.
4. Only one representative shall get the keys from the reception desk after giving the reservation code.
5. Wearing their own masks, all incoming guests shall proceed immediately to our misting booth for disinfection before entering the resort premises. They shall go straight to their assigned room and avoid loitering for minimal contact.
6. Room housekeeping will only be done before check in and after check out to minimize contact between guest and staff.
7. Only room service shall be the available food service, subject to 10% room service charge. Guests are discouraged to stay in the dining area.
8. All concerns and transactions shall be minimized by using the room telephone for food orders, billing, and complaints.
9. Copy of the bill and remaining balance shall be delivered to the guest 30 minutes prior to check out. Cashless transaction is highly encouraged. You may utilize online banking, credit cards, etc. Should you have any concern with the billing, you may call front desk.

Payment Policy

Full payment is required to confirm room reservation. Down payment is not accepted.

IMPORTANT: ALL RESERVATIONS ARE SUBJECT ON A FIRST COME FIRST SERVE BASIS. ALL SPECIFIED SCHEDULE OF PARTIAL/FULL PAYMENT (S) SHOULD BE STRICTLY FOLLOWED. OTHERWISE,

ADVANCE PAYMENT MADE IS SUBJECT TO CANCELLATION POLICY (DETAILS HEREWITH)

Cancellation Policy

a)100% refund of payment if cancellation is made not later than 90 days before the event.
b.)50% refund of payment if cancellation is made not later than 45 days before the event.
c)Forfeiture of payment if cancellation is made less than 45 days before the event.
d) Booking is transferable.⁣
e ) Reservation can be rebooked with a
P 1000/room/night rebooking fee
f) All bookings made suring SALE PERIODS are NON-REFUNDABLE, ONLY REBOOKABLE AND TRANSFERABLE