Safari Lodge and Campground

Syarat & Ketentuan

Please read these conditions carefully. Your signature below confirms that you agree that these conditions apply and extend to you and any person (collectively referred to as "Guests") occupying or visiting the Lodge/Campground and/or using the facilities in the Lodge at your invitation or with your authority.

Guests are reminded of the Provisions and Limitations of the Traveller Accommodation Providers (Liability) Act 2001 (QLD), the Innkeepers Liability Act 1902 (NSW), and Conditions of Bailment.
Check In/Check Out
- Check in time is 2pm and check out time is 10am.
- Early check in and late check out are subject to availability and at the managers discretion.

House Rules
- Guests are to behave in a manner that does not interfere with the peaceful enjoyment of the Lodge by all other guests and residents.
- No animals or pets are to be brought onto the lodge premises.
- You are responsible for damage, breakages, theft and loss of the Property and any part of it during your stay. You must notify us of this immediately. Management may recover from you repair or replacement cost (at Management's discretion).
- Management is not responsible for your personal belongings and valuables like money, jewelry or any other valuables left in the guest’s room, campsite or communal areas.
- Only the guests nominated and agreed in the Booking may stay in the Property overnight. If any other guests stay extra charges may apply or the agreement may be terminated without refund.
- Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination and eviction without refund and extra charges may be made for security and other expenses.

Accommodation Rate/Payment
- The accommodation rate is agreed upon and no alterations will be made during or after your stay. Please check the accommodation rate and resolve any questions with Reception prior to signing below. There is no refund for early departure.
- The full booking balance is charged at the time of booking, and prior to check in date (before occupancy commences). Cancellation policy applies.
- A credit card authorisation must be provided to Management upon confirmation of your Booking (or at check in for walk in bookings.)

Cancellation Policy
- There is no refund for early departure.
- No shows and cancellations on day of arrival will be subject to a 100% cancellation fee at the discretion of the lodge management.
- Bookings made via third parties (travel agent or online) will be subject to the cancellation policy of the third party. Please refer back to them for their T&C’s.

Complaints/Issues during your stay
- In the case of any problem or complaint, you must inform Management at the earliest opportunity so Management has the chance to rectify the situation as quickly and efficiently as possible.

Breach of Terms and Conditions
- Guests found breaching the terms and conditions may be evicted without prior warning and, if required, law enforcement will be notified and requested to attend.
- Should we suspect involvement in illicit activities in the cabin/campsite or, in or around the property, we have the right to contact the police to investigate further.
- Should a room be deemed unusable after your departure or eviction, you will be liable for all expenses to return the cabin to its original state along with any related loss of income incurred during this period, charged at the current best available rate.
- Eviction will include the loss of all prepaid monies held for the remaining duration of the booking; this balance will not contribute towards any outstanding incidentals or any damages including the potential loss of income due to any damages.
Any damage loss or expense incurred by Management as a result of your breach of these Terms & Conditions will be charged against the credit card. Examples include but are not limited to any breakage, damage or excess cleaning requirements, extra Guests or Visitors beyond those declared.
Charges
- Lost/Damaged/Non-Returned cabin keys and camping tags will incur a $50 charge
- A $50 callout fee will be charged if a member of our staff is called to attend a complaint about excessive noise, nuisance behaviour or general disturbances
- Costs to replace any items found to be missing from your cabin
- Additional cleaning charges if the cabin is left in an untidy manner or if there is evidence guests have smoked in the room
Please note the above additional charges will be automatically added to your account to be settled prior to departure, or charged to your credit card. By signing this agreement you authorise the use of the credit card, details of which were taken upon arrival, to cover such charges.

I / we hereby understand and agree to the above-stated Terms and Conditions and accept the outcomes of any breaches to these Terms and Conditions.

Kebijakan Pembayaran

Payment by credit card including pay-wave will incur a 1.6% surcharge.
Please note - Surcharge is non refundable.

Kebijakan Pembatalan

Cancellation 48 hours prior or less - no refund
Cancellation prior to 48 hours before arrival - full refund.