Clarence Boutique Hotel

条款和条件

GENERAL PROVISIONS
• By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel's standard terms and conditions of stay.
• The Hotel may, at its absolute discretion, cancel the reservation if the Hotel is of the opinion that the reservation information provided is falsified or incomplete.
• The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
• You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation by the Hotel.
• The Hotel shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Hotel.
• The reservation and the terms and conditions set out hereto shall be governed in accordance with the law of New Zealand.

RATES AND DEPOSIT
• The rates quoted are based on your period of stay. Rates are subject to change as a result of changes in your arrival and/or departure dates.
• Rates quoted are in New Zealand Dollars.
• Rate is for 1 or 2 adults only.
• Rates do include any applicable prevailing government taxes at time of occupancy.
• The maximum number of guests per room is either 2 adults, or 1 adult and 1 child (in existing bedding). Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Please contact the hotel for more information should it be required.
• A cash deposit or a valid credit card is required upon check-in for incidentals in addition to full payment of your room.
• In the event you complete a booking based on a rate that has been incorrectly posted, the Hotel reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.

ELIGIBLE AGE FOR CHECK-IN
• You must be at least 18 years of age to check-in and register for a room.

CHECK-IN AND CHECK-OUT TIME
• Check-in time is from 2:00pm and check-out time is by 10:00am.
• A valid photo identification or passport is required at check-in.

Smoking Policy: Clarence Hotel is a 100% non-smoking facility. Smoking is not permitted anywhere within the hotel, including Juliet balconies. Should it be determined that smoking has taken place in a guestroom, the hotel will charge a $250.00 cleaning fee, placed on the guest folio before or after check-out.

Payment Policy

CREDIT CARD CONFIRMATION
• A valid credit card is required for all reservations to secure your reservation.
• Upon reservation, your credit card may be charged for the amount indicated on the booking confirmation page and email.
• Exchange rates are applicable at time of reservation, but are subject to currency fluctuations and billing will be at the prevailing exchange rate upon completion of your stay.
Direct Credit made payable to:
Clarence Hotel
BNZ: 02 0316 0537525000

During special events or "blackout" dates a prepayment will be taken at the time of reservation to secure your reservation; this is non-refundable and non-transferable.

Cancellation Policy

• Cancellation of and/or amendments to your reservation must be made 24 hours (i.e., by 2pm Local "Tauranga" time ) prior to your arrival date.
• Cancellation or amendment made within 24 hours of arrival will incur a cancellation fee of one night's room charge (inclusive of any applicable prevailing government tax).
• In the event of no-show, a fee of one night's room charge (inclusive of any applicable prevailing government tax) will be charged to your credit card provided at the time of reservation.
• This reservation is not transferable. No name change is allowed.