Wanderers Retreat
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Prices will be charged in Australia Dollars | Full Rate | Fri 27 Apr 2018 | Sat 28 Apr 2018 | Sun 29 Apr 2018 | Mon 30 Apr 2018 | Tue 01 May 2018 | Wed 02 May 2018 | Thu 03 May 2018 | Fri 04 May 2018 | Sat 05 May 2018 | Sun 06 May 2018 | Mon 07 May 2018 | Tue 08 May 2018 | Wed 09 May 2018 | Thu 10 May 2018 | |
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ECO COTTAGES Photos Details |
Book | $300 | Sold | Sold | 125 | 125 | 125 | 125 | 125 | 150 | 150 | 125 | 125 | 125 | 125 | 125 |
ECO SPA COTTAGE Photos Details |
Book | $330 | Sold | Sold | 150 | 150 | 150 | 150 | 150 | 200 | 200 | 150 | 150 | 150 | 150 | 150 |
ECO COTTAGE WITH HOT TUB Photos Details |
Book | $330 | 185 | 185 | 185 | 185 | 185 | 185 | 185 | 220 | 220 | 185 | 185 | 185 | 185 | 185 |
BUSH SPA COTTAGES Photos Details |
Book | $350 | Sold | Sold | 200 | 200 | 200 | 200 | 200 | 250 | 250 | 200 | 200 | 200 | 200 | 200 |
TREEHOUSE COTTAGES Photos Details |
Book | $350 | 200 | Sold | 200 | 200 | 200 | 200 | 200 | 250 | 250 | 200 | 200 | 200 | 200 | 200 |
BEACH HOUSE Photos Details |
Book | $500 | Sold | Sold | 300 | 300 | 300 | 300 | 300 | 350 | 350 | 300 | 300 | 300 | 300 | 300 |
30% OFF - STAY 3 + NIGHTS MID WEEK | ||||||||||||||||
Couples Getaway 30% off mid-week (B) Photos Details |
Book | $350 | Sold | Sold | Sold | 240 | 240 | 240 | 240 | Sold | Sold | Sold | 240 | 240 | 240 | 240 |
Couples Getaway 30% off mid-week (T) Photos Details |
Book | $350 | Sold | Sold | Sold | 240 | 240 | 240 | 240 | Sold | Sold | Sold | 240 | 240 | 240 | 240 |
Beach House Getaway 30% off mid week Photos Details |
Book | $500 | Sold | Sold | Sold | 345 | 345 | 345 | 345 | Sold | Sold | Sold | 345 | 345 | 345 | 345 |
55% OFF - STAY 4+ NIGHTS | ||||||||||||||||
55% off - Eco Cottage Getaway 4+ nights Photos Details |
Book | $300 | Sold | Sold | Sold | 150 | 150 | 150 | 150 | 185 | 185 | 185 | 150 | 150 | 150 | 150 |
Move the mouse over the price for inclusions, occupancy and minimum stay |
Property Information
About us
Wanderers Retreat eco resort is a very special place. Situated in 1.6 hectares of tranquil melaleuca rainforest, a natural koala habitat, with walking access to the beautiful One Mile Beach, Boat Harbour or Kingsley Beach.
Our unique location is just 2.5 hours from Sydney and 25 minutes from Newcastle airport.
Stockton Beach, nearby, has 32 km of the longest moving sand dunes in the southern hemisphere. These truly awe-inspiring dunes reach heights of over 40 meters with slopes up to 60 degrees to form a majestic, moonscape.
Port Stephens area is filled with fantastic restaurants, cafés, wineries and breweries just waiting to be explored. Enjoy an evening of fine dining or unwind with an alfresco brunch and a cup of coffee, the choice is all yours.
We have the perfect location for a weekend away or a relaxing holiday escape for the busy lifestyle of today.
Our Cottages
Wanderers accommodation consists of a unique selection of one to four bedroom individual private cottage accommodation. Ideal for couples and family getaways. Our various cottage styles are sited for maximum privacy in the tranquility of a natural rainforest setting. Walk along paths to your cottage that wind amongst ferns and rainforest for a very private and secluded setting.
All cottages are self-contained and include; Free WiFi, BBQ’s on the verandahs, AC, DVD player, laundry, off street parking.
Relax beside the12 metre freeform saltwater pool. Maybe get a visit from the local possums or spy a koala from your verandah.
Things to do
Play or just soak up the sun by the pool, go snorkeling, fishing, take a surf lesson, ride a bike or walk on one of the many tracks within Tomaree National Park just 400 metres away.
Go whale and dolphin spotting from our local beaches or take a cruise. One Mile Beach and Boat Harbour provides excellent vantage points to watch the annual whale migration, which runs from March to early November each year.
Port Stephens is a play ground with so much to do; Tomaree Head lookout; golf; cinema; bushwalking; cycling; surfing; shopping; marina; medical facilities; clubs and pubs; markets; restaurants; winery and brewery; ferries; harbour cruises; ten pin and lawn bowls; tennis; jet skiing; kayaking; cafes and the list goes on….
Do a day trip to the nearby Hunter Valley and partake of the famous wine district or explore the spectacular World Heritage-listed Barrington Tops National Park
Wanderers Retreat is ideal for short to medium stay getaways.
Indulge yourself to a truly unforgettable high quality escape with unique character marked by picturesque surroundings and great accommodation.
Property Features
- Free WiFi
- Broadband Internet Access
- Tour Desk
- WiFi Internet
- Outdoor Swimming Pool
- Guest Laundry
- Day Spa
- DVD Library
- Air Conditioning
- Spa
- Non-Smoking Property
- Free Parking
- BBQ Area
- Library
- Non-Smoking Rooms
Accommodation Details
ECO COTTAGES Book
These 2 bedroom cottages cater for up to 5 people. The kitchen is fully equipped with full size gas stove, 2 door fridge and dishwasher amongst the inclusions. Come and stay, see firsthand what makes us so special and unique. Experience the rainforest and beach, the wildlife and the crystal clear evening skies.
Our cottages are positioned for privacy in a rainforest setting. Enjoy a short break, annual holiday or weekend away in one of our cedar clad individual cottages. Relax with friends, a cuppa or a glass of wine on the full length covered verandah.
The bathroom is equipped with a shower only. All linen is provided except for beach towels. On the outside is a good sized deck which is partly covered complete with BBQ and table and chairs.
- Non-Smoking
- Stove top
- Air-conditioning
- Lounge Area
- Barbeque
- 2 Double Beds
- Tea/Coffee Making
- Fully equipped kitchen
- Microwave
- Iron/Ironing board
- Outdoor Setting
- Television
- Shower - separate
- Wireless Internet
- Bunk Beds
- Oven
- Toaster
- Hairdryer
- Dining Setting
- Kitchen
- 2 Single Beds
- Linen and Towels Provided
- Balcony
- Non-Smoking
- Stove top
- Fridge - Fullsize
- Verandah
- Heating
- 2 Double Beds
- Tea/Coffee Making
- Air-conditioning
- Lounge Area
- Barbeque
- Outdoor Setting
- Television
- Fully equipped kitchen
- Microwave
- Iron/Ironing board
- Oven
- Toaster
- Shower - separate
- Wireless Internet
- Bunk Beds
- 2 Single Beds
- Linen and Towels Provided
- Hairdryer
- Dining Setting
- Kitchen
- Fridge - Fullsize
- Verandah
- Balcony
- Non-Smoking
- Stove top
- Air-conditioning
- Lounge Area
- Heating
- 2 Double Beds
- Tea/Coffee Making
- Fully equipped kitchen
- Microwave
- Barbeque
- Outdoor Setting
- Television
- Shower - separate
- Wireless Internet
- Iron/Ironing board
- Oven
- Toaster
- Hairdryer
- Dining Setting
- Bunk Beds
- 2 Single Beds
- Linen and Towels Provided
- Balcony
- Complimentary toiletries
- Kitchen
- Fridge - Fullsize
- Verandah
- Heating
ECO SPA COTTAGE Book
Our Eco Spa Cottages are perfect cottage for a family or something special for couples that are away for a short break. Sited for privacy and fully equipped with all the mod cons you can tailor your break to your style.
Add to the setting an internal corner spa bath, or, an external hot tub on the verandah which is ideal for a cooling drink while doing a spot of bird watching and just, plain, relaxing.
Of course the spa bath and hot tub are not in the same cottage, so if you have a special requirement for one or the other call us to check the availability.
- Non-Smoking
- Fully equipped kitchen
- Bath
- Tea/Coffee Making
- Verandah
- Dishwasher
- Shower - separate
- Iron/Ironing board
- Large Balcony/Terrace
- Lounge Area
- Double Bed
- Alarm Clock
- Jacuzzi
- Ceiling Fans
- Microwave
- Outdoor Setting
- Hairdryer
- Spa
- Television
- Wireless Internet
- Oven
- Balcony
- Bunk Beds
- Clock Radio
- Dining Setting
- Fridge - Fullsize
- Heating
- Kitchen
- Toaster
- Complimentary toiletries
- Air-conditioning
- Barbeque
- Stove top
- Linen and Towels Provided
ECO COTTAGE WITH HOT TUB Book
Our Eco Cottage with Hot Tub is a unique cottage and is the ideal spot if you wish to dream away the day in your own 4 – 5 person hot tub. Our bedding arrangement equally suits couples and families with 1 x double bed in the master bedroom and a “tri bunk” (double below with a single above). The kitchen is fully equipped with full size gas stove, 2 door fridge and dishwasher amongst the inclusions.
Add to the setting an external hot tub on the verandah which is ideal for a cooling drink while doing a spot of bird watching and just, plain, relaxing.
- Non-Smoking
- Fully equipped kitchen
- Barbeque
- Stove top
- Verandah
- 2 Double Beds
- Shower - separate
- Iron/Ironing board
- Tea/Coffee Making
- Linen provided
- Dishwasher
- Alarm Clock
- Jacuzzi
- Large Balcony/Terrace
- Lounge Area
- Outdoor Setting
- Hairdryer
- Spa
- Ceiling Fans
- Wireless Internet
- Oven
- Balcony
- Bunk Beds
- Clock Radio
- Dining Setting
- Fridge - Fullsize
- Heating
- Kitchen
- Toaster
- Complimentary toiletries
- Air-conditioning
BUSH SPA COTTAGES Book
Ambiance, luxury, atmosphere, mood. These words spring to mind when describing the luxurious Bush Spa Cottage.
The one bedroom luxury Bush Spa Cottage is designed specially for couples.
Your Bush Spa Cottage is equipped with a luxury private double SPA, air conditioning, and private BBQ facilities.
There are other little things that will make your luxury stay a memorable one – robes, chocolates, complimentary sparkling wine, carafe of port and the privacy of Wanderers Retreat’s bushland setting.
- Dishwasher
- Iron/Ironing board
- Lounge Area
- Fully equipped kitchen
- CD Player
- Outdoor Setting
- Bathrobes Provided
- Microwave
- Hairdryer
- Television
- DVD Player
- Spa
- Weekly Room Service
- Balcony
- Clock Radio
- Oven
- Kitchen
- Wireless Internet
- Shower over Bath/Spa
- Toaster
- Queen bed
- Stove top
- Dining Setting
- Barbeque
- Complimentary toiletries
- Fridge - Fullsize
- Tea/Coffee Making
- Dishwasher
- Bath
- Linen and Towels Provided
- Air-conditioning
- CD Player
- Outdoor Setting
- Iron/Ironing board
- Verandah
- Fully equipped kitchen
- Television
- DVD Player
- Bathrobes Provided
- Lounge Area
- Hairdryer
- Clock Radio
- Oven
- Spa
- Microwave
- Balcony
- Toaster
- Queen bed
- Kitchen
- Weekly Room Service
- Shower over Bath/Spa
- Complimentary toiletries
- Fridge - Fullsize
- Stove top
- Wireless Internet
- Barbeque
- Linen and Towels Provided
- Air-conditioning
- Tea/Coffee Making
- Dining Setting
- Bath
- Verandah
TREEHOUSE COTTAGES Book
Perfect For Couples - Spoil yourself and the one you love at Wanderers Retreat, elevated amid the rainforerst foliage in luxury Tree House accommodation.
Designed specially to suit the individual needs of couples looking for a private and secluded getaway. The ambiance conveys feelings of luxury and intimacy, yet the soaring ceilings and generous use of glass create a sense of spaciousness.
Our three luxury tree houses have their own unique look, feel and personality. Each is equipped with your own luxury private double spa, air conditioning, undercover parking and private BBQ facilities.
There are other little things that will make the stay a memorable one.
Included are robes, chocolates, complimentary sparking wine, a carafe of port to enjoy with a late night coffee and the privacy of a Treeshouse wilderness setting.
- Non-Smoking
- Hairdryer
- Iron/Ironing board
- Tea/Coffee Making
- Linen and Towels Provided
- Outdoor Setting
- Balcony
- Bathrobes Provided
- CD Player
- Verandah
- En-Suite Bathroom
- Heating
- Jacuzzi
- Large Balcony/Terrace
- Lounge Area
- Queen bed
- Shower over Bath/Spa
- Spa
- Television
- Microwave
- Fridge - Bar Fridge
- Barbeque
- Stairs
- Toaster
- Wireless Internet
- Air conditioned
- Bath
- Kitchenette
- Complimentary toiletries
- Dining Setting
BEACH HOUSE Book
Great for large families and small groups
The Beach Spa House is the perfect place to escape the stress of everyday life.
This luxurious and spacious 4 bedroom house can accommodate up to 9 people and is the perfect place from which to explore the beautiful surrounds of Port Stephens.
Superb Comfort
The house has been created with superb comfort in mind.
The 6-8 person outdoor spa. Fully equipped kitchen complete with dishwasher, access to a verandah from most bedrooms, stylish lounge and dining areas with internet access make this a perfect spot to unwind.
- 2nd bathroom
- Bath
- Lounge Area
- Oven
- Stove top
- 3 Queen Beds
- Kitchen
- Microwave
- En-Suite Bathroom
- Television
- 3 Single Beds
- Tea/Coffee Making
- Weekly Room Service
- Air conditioned
- Toaster
- Fridge - Bar Fridge
- Laundry Facilities
- Dining Setting
- Shower - separate
- Verandah
- Fridge - Fullsize
- Complimentary toiletries
- Dishwasher
- Alarm Clock
- Washer and Dryer
- Balcony
- Linen and Towels Provided
- Outdoor Setting
- Jacuzzi
- Wireless Internet
- Barbeque
- Cots Available
- DVD Player
- Spa
Couples Getaway 30% off mid-week (B) Book
Couples mid-week Getaway. Time to treat yourselves after a busy Xmas/New Year. Enjoy the privacy of our couples only accommodation. Relax in the indoor spa or enjoy your complementary champagne on the veranda while spotting for koalas. 30% off for 3 nights or more Sunday to Thursday February and March 2018
- Dishwasher
- Iron/Ironing board
- Lounge Area
- Fully equipped kitchen
- CD Player
- Outdoor Setting
- Bathrobes Provided
- Microwave
- Hairdryer
- Television
- DVD Player
- Spa
- Weekly Room Service
- Balcony
- Clock Radio
- Oven
- Kitchen
- Wireless Internet
- Shower over Bath/Spa
- Toaster
- Queen bed
- Stove top
- Dining Setting
- Barbeque
- Complimentary toiletries
- Fridge - Fullsize
- Tea/Coffee Making
- Dishwasher
- Bath
- Linen and Towels Provided
- Air-conditioning
- CD Player
- Outdoor Setting
- Iron/Ironing board
- Verandah
- Fully equipped kitchen
- Television
- DVD Player
- Bathrobes Provided
- Lounge Area
- Hairdryer
- Clock Radio
- Oven
- Spa
- Microwave
- Balcony
- Toaster
- Queen bed
- Kitchen
- Weekly Room Service
- Shower over Bath/Spa
- Complimentary toiletries
- Fridge - Fullsize
- Stove top
- Wireless Internet
- Barbeque
- Linen and Towels Provided
- Air-conditioning
- Tea/Coffee Making
- Dining Setting
- Bath
- Verandah
Couples Getaway 30% off mid-week (T) Book
Couples mid-week Getaway. Time to treat yourselves after a busy Xmas/New Year. Enjoy the privacy of our couples only accommodation. Relax in the indoor spa or enjoy your complementary champagne on the veranda while spotting for koalas. 30% off for 3 nights or more Sunday to Thursday February and March 2018
- Non-Smoking
- Hairdryer
- Iron/Ironing board
- Tea/Coffee Making
- Linen and Towels Provided
- Outdoor Setting
- Balcony
- Bathrobes Provided
- CD Player
- Verandah
- En-Suite Bathroom
- Heating
- Jacuzzi
- Large Balcony/Terrace
- Lounge Area
- Queen bed
- Shower over Bath/Spa
- Spa
- Television
- Microwave
- Fridge - Bar Fridge
- Barbeque
- Stairs
- Toaster
- Wireless Internet
- Air conditioned
- Bath
- Kitchenette
- Complimentary toiletries
- Dining Setting
Beach House Getaway 30% off mid week Book
Family mid-week Getaway. Time to treat yourselves after a busy Xmas/New Year. Relax in your outdoor spa or lounging by the pool. 30% off for 3 nights or more Monday to Thursday during February and March 2018
- 2nd bathroom
- Bath
- Lounge Area
- Oven
- Stove top
- 3 Queen Beds
- Kitchen
- Microwave
- En-Suite Bathroom
- Television
- 3 Single Beds
- Tea/Coffee Making
- Weekly Room Service
- Air conditioned
- Toaster
- Fridge - Bar Fridge
- Laundry Facilities
- Dining Setting
- Shower - separate
- Verandah
- Fridge - Fullsize
- Complimentary toiletries
- Dishwasher
- Alarm Clock
- Washer and Dryer
- Balcony
- Linen and Towels Provided
- Outdoor Setting
- Jacuzzi
- Wireless Internet
- Barbeque
- Cots Available
- DVD Player
- Spa
55% off - Eco Cottage Getaway 4+ nights Book
Stay 4 nights or more and save 55% off the full rate during off peak periods.
- Non-Smoking
- Stove top
- Air-conditioning
- Lounge Area
- Barbeque
- 2 Double Beds
- Tea/Coffee Making
- Fully equipped kitchen
- Microwave
- Iron/Ironing board
- Outdoor Setting
- Television
- Shower - separate
- Wireless Internet
- Bunk Beds
- Oven
- Toaster
- Hairdryer
- Dining Setting
- Kitchen
- 2 Single Beds
- Linen and Towels Provided
- Balcony
- Non-Smoking
- Stove top
- Fridge - Fullsize
- Verandah
- Heating
- 2 Double Beds
- Tea/Coffee Making
- Air-conditioning
- Lounge Area
- Barbeque
- Outdoor Setting
- Television
- Fully equipped kitchen
- Microwave
- Iron/Ironing board
- Oven
- Toaster
- Shower - separate
- Wireless Internet
- Bunk Beds
- 2 Single Beds
- Linen and Towels Provided
- Hairdryer
- Dining Setting
- Kitchen
- Fridge - Fullsize
- Verandah
- Balcony
- Non-Smoking
- Stove top
- Air-conditioning
- Lounge Area
- Heating
- 2 Double Beds
- Tea/Coffee Making
- Fully equipped kitchen
- Microwave
- Barbeque
- Outdoor Setting
- Television
- Shower - separate
- Wireless Internet
- Iron/Ironing board
- Oven
- Toaster
- Hairdryer
- Dining Setting
- Bunk Beds
- 2 Single Beds
- Linen and Towels Provided
- Balcony
- Complimentary toiletries
- Kitchen
- Fridge - Fullsize
- Verandah
- Heating
Terms & Conditions
To help facilitate an enjoyable stay for all of our guests, we ask that you read and follow these requirements of management.
By staying at WANDERERS RETREAT, you accept these terms and conditions and responsibility for your actions, the actions of those travelling with you and of any visitors, for compliance with these terms and conditions.
Please note that Wanderers Retreats Terms & Conditions (T&C's) as detailed per below always take precedent over any variations that may be found in the T&C's promoted by external Booking Agencies.
1. Payment Policy: Wanderers Retreat to confirm your reservation requires a 50% deposit of your total tariff at the time of making your reservation. The credit card details provided by you at the time of making the reservation will be debited by 50% of the total tariff.
The balance of your booking tariff is required to be paid 14 days* prior to arrival. All accounts must be settled 14 days* prior to arrival unless prior arrangements are made. If the reservation is made less than 14 days before arrival then the full amount is due. The deposit and balance can be processed at any time after the above times. *Christmas (the NSW Christmas public school holidays) reservations require full payment due 30 days prior to arrival unless prior arrangements are made.
We accept Visa and Mastercard. Merchant fees will be applied at the rate of 1.5% for all Mastercard and Visa transactions. Direct deposits are fee free.
2. Cancellation policy. Please carefully check the details of your reservation to ensure we have your selection correct.
For reservations other than Christmas Holidays (NSW Christmas public school holidays): Cancellations or date changes made up to 30 days prior to check-in will be fully refunded, less a $50 administration fee. Cancellation or date changes made within 30 days of check-in date are subject to 100% of the total tariff unless the Retreat can be re-booked.
For Christmas Holiday reservations (the NSW Christmas public school holidays): Cancellations or date changes made up to 60 days prior to check-in will be fully refunded, less a $50 administration fee. Cancellation or date changes made within 60 days of check-in date are subject to 100% of the total tariff unless the Retreat can be re-booked.
The Retreat, at its discretion, offers a cancellation credit for some emergency cancellations. To qualify the reservation must be greater than 7 days, be fully paid at the time of cancellation, and the Client must demonstrate to the Retreats satisfaction that a genuine personal emergency has prevented their intended stay. The funds paid, less a $50 administration fee, will be held in your client account and you will be given 6 months to use this credit.
In the event of a necessary date change or cancellation, all reasonable steps will be taken to rebook the Retreat at the same rate as your booking. If re-booked, funds paid will be refunded less a $50.00 admin charge.
3. Check outs are: Treehouses and Bush Spa Cottage 12.00 midday. All other Cottage styles the check out is no later than 10.00am. If you require a later check out, please ask and it will be accommodated if at all possible. Please do not assume that you can stay past these times. Fees may apply for late check outs.
4. Smoking is not permitted, under any circumstances, inside the cottages in or near the swimming pool. Wanderers retreat reserves the right to charge additional cleaning fees to remove smoke odours and recover any other costs associated with the accommodation not being suitable for rental. This condition extends to smoke odours entering the cottage from smoking outdoors where doors and windows have not been closed in an attempt to stop the smoking odours entering the cottage.Pets are not permitted within the property boundaries at any time.
5. Excessive noise is not permitted at any time and all noise must cease at 10.30pm and not commence before 8.30am
6. A maximum speed of 5km/hr applies to vehicular movement on the property and direction of travel is in a clockwise direction unless advised otherwise.
7. Guests must stay on the defined pathways or grass areas and are not permitted to walk through the gardens.
8. Children are welcome to explore the grounds of Wanderers Retreat however they must not interfere with other guests or their property.
9. Children should be supervised at all times, and if under 13 must be under constant adult supervision if in the pool area. Children out of bound areas apply to the Treehouses, Bush Spa Cottage, carports, sheds and private dwellings.
10. Visitors to guests must be registered with Wanderers Retreat and may be permitted to stay subject to occupancy levels and on payment of the applicable additional tariff. Visitors must comply with all requirements as if they were the original guest.
11. Visitors to guests, which are on a day basis, must park on the street. Visitors that are staying overnight must follow the directions of Wanderers Retreat staff for overnight parking.
12. Wanderers Retreats maintains a very high standard of cleanliness. Cottages are to be left in a condition similar to what they were on arrival subject to fair wear and tear. To avoid excess cleaning charges (minimum $100 charge, more during public holiday periods) to you, the hirer, please leave Wanderers Retreats in a satisfactorily clean and tidy condition and before check out place all crockery, cutlery, pots/pans and glassware is to be placed in the dishwasher or hand washed, dried and put back in cupboards or drawers, rubbish in rubbish bin, plastic and glass put to one side for us to recycle.
13. Damages or breakages must be reported to management and paid for.
14. Groups will ensure that any items removed from their original cottage will be returned to the original cottage before departure. Due to the time it takes staff to sort and determine which item belongs to which cottage, if the above is not complied with, an additional cleaning fee could result.
15. Guests will comply with any verbal or written instruction issued by staff on behalf of Wanderers Retreat.
16. Wanderers Retreat reserves the right to charge for any additional fees required to return cottages to a suitable standard. This includes, but is not limited to cleaning, cottage keys not returned or damaged, smoke odour removal and/or recovery of expenses associated with the accommodation or surrounds being left in a sub standard state for any reason whatsoever. These expenses could include rental that is forgone due to the condition of the cottage or surrounds.
17. By accepting the terms and conditions of Wanderers Retreat, it is acknowledged that permission is granted to Wanderers Retreat P/l to debit any of the above mentioned charges to the guests credit card.
18. Notification of such charges will be forwarded to the guest by e-mail to the address notified at the time of the reservation being made.
19. Photographic representation will be satisfactory evidence in the event of dispute for any charges made under these terms and conditions.
20. A bond, whilst not mandatory, may be charged at the sole discretion of Wanderers Retreat, at any time prior to, or during your stay. A receipt for the bond will be forwarded to the e-mail address advised at the time of making the reservation. The amount will vary depending on the style of accommodation and may be up to the full amount of the reservation total.
21. Whilst not a condition of staying at Wanderers Retreat, we strongly recommend travel insurance be effected for the duration of your stay with us.
WANDERERS RETREAT
31st January 2018.
Privacy Policy
The Privacy Policy at Wanderers Retreat Port Stephens is simple and straight forward. We do not share your private information with anyone, or any organisation unless required to by law.
Payment Policy
Payment Policy. Wanderers Retreat to confirm your reservation requires a 50% deposit of your total tariff at the time of making your reservation. The credit card details provided by you at the time of making the reservation will be debited by 50% of the total tariff.
The balance of your booking tariff is required to be paid 14 days* prior to arrival. All accounts must be settled 14 days* prior to arrival unless prior arrangements are made. If the reservation is made less than 14 days before arrival then the full amount is due. The deposit and balance can be processed at any time after the above times. *Christmas (the NSW Christmas public school holidays) reservations require full payment due 30 days prior to arrival.
We accept Visa and Mastercard. Merchant fees will be applied at the rate of 1.5% for all Mastercard and Visa transactions. Direct deposits are fee free.
Cancellation Policy
Cancellation policy. Please carefully check the details of your reservation to ensure we have your selection correct.
For reservations other than Christmas Holidays (NSW Christmas public school holidays): Cancellations or date changes made up to 30 days prior to check-in will be fully refunded, less a $50 administration fee. Cancellation or date changes made within 30 days of check-in date are subject to 100% of the total tariff unless the Retreat can be re-booked.
For Christmas Holiday reservations (the NSW Christmas public school holidays): Cancellations or date changes made up to 60 days prior to check-in will be fully refunded, less a $50 administration fee. Cancellation or date changes made within 60 days of check-in date are subject to 100% of the total tariff unless the Retreat can be re-booked.
The Retreat, at its discretion, offers a cancellation credit for some emergency cancellations. To qualify the reservation must be greater than 7 days, be fully paid at the time of cancellation, and the Client must demonstrate to the Retreats satisfaction that a genuine personal emergency has prevented their intended stay. The funds paid, less a $50 administration fee, will be held in your client account and you will be given 6 months to use this credit.
In the event of a necessary date change or cancellation, all reasonable steps will be taken to rebook the Retreat at the same rate as your booking. If re-booked, funds paid will be refunded less a $50.00 admin charge.