Waterfront Motor Inn

Terms & Conditions

All Payments will be debited from the Credit Card provided when the booking becomes non-refundable.

“NO PARTY” POLICY - Noise or disruption to other guests will not be tolerated. Management reserves the right to evict guests after one warning, and offers no refunds.
NO SMOKING/VAPING POLICY for all rooms - If the Manager detects smoke odour in a room, a $200 excess cleaning fee will be charged to the credit card of the registered guest. An additional daily room rate will be charged for as long as the room is closed due to smoke odour. If we receive complaints from other guests due to secondhand smoke in outdoor areas you will be asked to stop smoking on the grounds of the Motel.
DAMAGE TO ROOMS - Every person signing this document and/or occupying accommodation, or utilizing other services, shall be personally responsible for all charges including excess cleaning surcharge and for damages.
EXTRA CLEANING FEES - In extreme cases, where left over food has not been placed in the bin and pots rinsed out (at a minimum) an extra cleaning fee will be charged. This penalty does not apply for general cleaning following use of kitchen facilities. If the room has been left in a state that requires special or extra cleaning (such as stream cleaning or removal of unhygienic waste) an extra cleaning fee will apply.
LOSS of PROPERTY - The owners of the premises will not be liable for damage to or loss of property brought onto the premises by the occupier or their guests.

Payment Policy

Rates are TAX inclusive, per Room, and will be charged in Australian Dollars ($)

All Payments will be debited from the Credit Card Provided when the booking becomes non-refundable.

Customer Terms and Conditions
1. The booking is subject to the provision of a valid credit card. If a valid credit card is not provided the booking is not confirmed nor secured.
Reception will take every measure possible to contact you in this case.

1. Age: You must be at least 18 years of age to make a booking of any accommodation displayed on our site.

2. Requirements upon Check-in: You will be required to provide a credit card imprint or equivalent at check-in to cover incidental charges.
The person registering at check-in must be at least 18 years of age.

3. Site Information: We make every effort to ensure all information displayed on our site is accurate; however, we are unable to guarantee the accuracy of all information nor are we able to guarantee that the site is free of errors or faults.

“NO PARTY” POLICY
Noise or disruption to other guests will not be tolerated. Management reserves the right to evict guests after one warning, and offers no refunds.

NO SMOKING/VAPING POLICY for all rooms (except balconies when room door is closed). If the Manager detects smoke odour in a room, a $200 excess cleaning fee will be charged to the credit card of the registered guest. An additional daily room rate will be charged for as long as the room is closed due to smoke odour.

PAYMENT
Payment via EFT can be made to:
Waterfront Motor Inn
ANZ
BSB 014669
Account 651118061

Cancellation Policy

CANCELLATION POLICY

All Payments will be debited from the Credit Card Provided when the booking becomes non-refundable.

Peak Periods, School Holidays, PH weekends and Special event days : non-refundable and payable on booking.

Non-refundable dates:
Sept 8 -Sept 11 2023
Sept 16 – Oct 1, 2023
Nov 3 – Nov 7, 2023
Dec 22 – Jan 31 2024
Mar 9 Mar 11, 2024
Mar 29 - Apr 14, 2024
Apr 25 - 28, 2024
May 17 - May 19, 2024
June 8 - Jun 10, 2024
Sept 21 - Oct 6, 2024
Nov 1 - Nov 5, 2024
Dec 21 - Jan 29, 2025

If cancelled or modified later or in case of no-show, 100 percent of accommodation amount will be charged.

If booked through an internet accommodation site (Booking.com, Agoda, Expedia etc) the cancellation policy as outlined on the website and in your confirmation email will apply at all times.