Wooleen Station

Terms & Conditions

All amendments are subject to the availability and applicable pricing at the time the amendment is requested.

If you do not show up for your booking or terminate your booking early after you have checked in you will be charged a 100% cancellation fee and will be required to pay to Wooleen Station the full amount of your booking less any amount which you have already paid.

Standard check-in time is 2:00 pm. If you require to check-in before this time please contact Frances Pollock to arrange this.
Standard check-out time is 10:00 am but a late check-out extra may be purchased to allow yourself more time.

Whilst care is taken to ensure that the description of facilities and services of Wooleen Station is accurate, these are continually being changed, upgraded, and on occasion taken out of service and if any feature/facility is essential to you in choosing a particular room type, it is your responsibility to confirm with Wooleen Station prior to making your booking that the feature/facility will be available during your stay.

Accommodation facilities listed may not apply to all room types.

Whilst Wooleen Station attempts to satisfy all special requests, Wooleen Station does not guarantee that special requests can be accommodated.

Map images, if shown, are for general information and may not necessarily reflect actual routings, locations or services provided.

Wooleen Station strongly recommends that at the time of booking you purchase comprehensive travel insurance to cover items including but not limited to: loss of booking amount through cancellation, loss or damage to personal baggage, loss of money and medical expenses. Wooleen is located in a remote location and travel insurance can protect you from unforeseeable circumstances.

All guests under the age of 18 must be accompanied by a responsible adult such as a parent, step-parent, guardian or other adult who has parental rights and responsibilities for the under 18-year-old guest.

Any confirmed price is subject to change if:
a payment which is due on a booking is not received by Wooleen Station by the date the payment is due; or
there is a change in or imposition of a government charge, tax or levy which entitles or necessitates Wooleen Station changing the price of your booking; or
any details relating to your booking are amended, for example your dates of stay, your room type or the number of persons staying under your booking.

For check in and during your stay, if you require assistance you must contact: Frances Pollock 08 9963 7973 frances@wooleen.com.au or info@wooleen.com.au

Please click to accept these terms and conditions, before proceeding to the booking page.

Payment Policy

Wooleen Station requires a 50% deposit at the time of booking to secure your stay. Payment can be made with Visa, MasterCard, AMEX, EFTPOS, Union Pay, cheque, EFT or cash.

The remaining 50% of your stay is payable on arrival at the station using the above methods.

For EFT payments please use the following details:
Acc Name: Wooleen Station
BSB: 016 650
Acc No.: 90541 7097
Swift Code: ANZBAU3M
Please use surname or invoice number as our reference so we can allocate your payment correctly.

Cancellation Policy

Should the need arise to cancel or reschedule your stay, notice should be given more than 14 days prior to arrival to avoid a cancellation fee being charged.

If cancelled 0 - 14 days before arrival, 100% of the deposit will be forfeited. If cancelled 14+ days before arrival, 0% of the deposit will be forfeited.

A full refund of your stay will be available if you're unable to travel to Wooleen Station due to the closure of roads as a result of rain, flood, fire or other road damage.

You shall comply with all Government (Federal and State) COVID-19 vaccination or testing requirements for entry into Western Australia or to access Wooleen Stations premises and services. Where you do not meet a vaccination or testing requirement:
(a) prior to departure from your home location, you will forfeit any and all monies paid; or
(b) for entry to Wooleen Station, you will not be granted entry and will forfeit any and all monies paid.

Where the need to cancel your stay due to travel restrictions resulting from COVID-19 other than vaccination or testing requirement, you will be contacted and offered a refund.

Wooleen Station reserves the right to withhold some monies to cover administrative expenses and other losses, dependent on when notice of cancellation is given by the customer.