Margaret River Holiday Cottages

Terms & Conditions

Check in time is typically from 2pm and check out time is 10am on day of departure.

Guests booking for 2 people are allocated 1 bedroom of the cottage. If guests wish to access an extra bedroom, a flat fee of $30 applies per room.

Extra Guests, both children and adults, that have not been pre booked are chargeable at $40 per guest per night.

Pets are not permitted unless prior permission from the owners.

For health, safety and local regulations, the maximum occupancy per room cannot be exceeded.

*COVID 19*
We recognise it’s an uncertain world and we want to give you the confidence to book with us, despite this uncertainty. We’re not in the business of profiting from people’s misfortune so we will always look at ways to flexible depending on circumstances. Please consider that we’re a small family run business and therefore need consider each case on its merits. The following conditions will be our guide.

- If our region (South West, Western Australia) is locked down and the hotel is prevented from trading, then credit or refunds will be considered case by case.

- If a cancellation is made due to state borders being closed then normal cancellation policy will apply. If cancellation charges apply, we will do our best to resell the cottage on your behalf and once any additional costs (such as commissions) or losses (such as selling at a lower rate) are deducted we will provide you with a dollar value credit for future use.

Payment Policy

Payment will be taken in line with cancellation policy. If payment cannot be processed, guest will be contacted and will have 24 hours to complete payment or the reservation may be cancelled.

Credit Card payments attract a 2.5% fee and bank transfers can be made with no fee (on request). Rate Packages that are listed as non refundable will be charged 100% cancellation fee regardless of when the booking is cancelled.

Cancellation Policy

Standard Rates : Cancellations for Timber & Brick Cottages are free of charge until 14 days prior to arrival. Cancellations received within 14 days of arrival day will be charged at 100% of stay.

Standard Rates: Cancellations for Gumnut 4 Bedroom cottage are are free of charge until 30 days prior to arrival. Cancellations received within 30 days of arrival day will be charged at 100% of stay.

Non Refundable: Packages that are listed as non refundable will be charged 100% cancellation fee regardless of when the booking is cancelled.

Non refundable rate plans can be amended up to 14 days prior to arrival without charge.

Bookings during school and public holidas may be charged a non refundable 20% deposit after time of booking and the balance will be charged 14 days in advance for all Timber and Brick Cottages and 30 days in advance for Gumnut Cottage. Cancellations before these dates will forfeit any deposit taken.