Lookout Cave Underground Motel

Rating
4.0 stars
Prices will be charged in Australia Dollars Full Rate Tue 18 Jun 2024 Wed 19 Jun 2024 Thu 20 Jun 2024 Fri 21 Jun 2024 Sat 22 Jun 2024 Sun 23 Jun 2024 Mon 24 Jun 2024 Tue 25 Jun 2024 Wed 26 Jun 2024 Thu 27 Jun 2024 Fri 28 Jun 2024 Sat 29 Jun 2024 Sun 30 Jun 2024 Mon 01 Jul 2024

MD | 4 Nights +

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DC | 4 Nights +

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Book $220 Sold Sold 198 198 198 198 Sold Sold Sold Sold 198 Sold Sold 198

QR | ATO Rate

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Book $200 200 200 200 200 200 200 200 200 200 200 200 200 200 200

F4 | ATO Rate

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MOTEL ROOMS

QR | Nightly Rate

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Book $175 175 175 175 175 175 175 175 175 175 175 175 175 175 175

TR | Nightly Rate

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Book $190 190 190 190 190 190 Sold 190 190 190 190 190 190 190 190

F4 | Nightly Rate

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Book $210 220 220 220 220 Sold Sold Sold Sold Sold Sold Sold Sold Sold 220

F5 | Nightly Rate

Details
Book $210 220 220 220 220 220 Sold Sold Sold 220 Sold Sold Sold Sold 220
SELF CONTAINED APARTMENTS - RATED 4 STARS

MD | Nightly Rate

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Book $220 220 Sold Sold 220 220 220 Sold Sold Sold Sold Sold Sold Sold Sold

DC | Nightly Rate

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Book $220 Sold Sold 220 220 220 220 Sold Sold Sold Sold 220 Sold Sold 220

QA | Nightly Rate

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Book $360 Sold Sold Sold Sold 360 360 360 360 360 360 360 360 360 360
2 Night Deal - Dugouts (4STARS)

MD | 2 Night Deal

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Book $220 210 Sold Sold 210 210 210 Sold Sold Sold Sold Sold Sold Sold Sold
Move the mouse over the price for inclusions, occupancy and minimum stay

Property Information

Lookout Cave Underground Motel
(08) 8672 5118
+61 8 8672 5118
Lot 1141 McKenzie Road
PO Box 79
Coober Pedy SA 5723 Australia

Lookout Cave Underground Motel

Reception is open daily from 8am - 8pm.
The motel is closed for bookings 20th Dec 2022 - 10th Jan 2023
0886725118
info@thelookoutcave.com

Sleeping underground is a one of a kind experience, unique in its entirety and an opportunity not to be missed. Our rooms go deep in to the hillside; up to 50m at ground level and approximately 25m underground. If its on your bucket list - plan your holiday and cross it off...

The Motel features 18 underground guest rooms including 3 self contained apartments. 1 bedroom original miners dugout or diggers cave plus a 2 bedroom underground queen apartment. All motel rooms are equipped with a bar fridge, 32" or 43" Smart LED TV, kettle, toaster and private en-suite with toilet and shower.

Sorry no pets.

Property Features

  1. Tour Desk
  2. Free Parking
  3. Fresh linen supplied
  4. Iron/Ironing Board
  5. Free WiFi
  6. Guest Laundry

Accommodation Details

Lookout Cave Underground Motel

MD | 4 Nights +

MD | 4 Nights + Book

Give yourself time to explore our town and all its hidden gems.
Stay 4 or more consecutive nights for 10% off.
Not in conjunction with any other offer.

  • Sleeps 2
  • Room 1: 1 Queen bed
  • 1 Bathroom

  • 35.0 m²
  • City view
  • Non-smoking
  1. Iron/Ironing board
  2. Hairdryer
  3. Microwave
  4. Adults-Only
  5. Chair provided with desk
  6. Linen and Towels Provided
  7. Stove top
  8. Wireless Internet
  9. Bathroom
  10. Kitchen
  11. Weekly Room Service
  12. Tea/Coffee Making
  13. Dining Setting
  14. Shampoo
  15. Lamp
  16. Dishwasher
  17. Ceiling Fans
  18. Fire alarms or smoke detectors
  19. Blackout curtain
  20. Complimentary toiletries
  21. Air conditioned
  22. Clock Radio
  23. Fire extinguishers
  24. Shower only
  25. Conditioner
  26. Oven
  27. Toaster
  28. Private bathroom
  29. Sitting area
  30. Walk in shower
  31. Fridge - Fullsize
  32. Verandah
  33. Private entrance
  34. Smart TV
  35. Outdoor Setting
  36. Fully equipped kitchen
  37. Lounge Area
  38. Reading light

Lookout Cave Underground Motel

DC | 4 Nights +

DC | 4 Nights + Book

Give yourself time to explore our town and all its hidden gems.
Stay 4 or more consecutive nights for 10% off.
Not in conjunction with any other offer.

  • Sleeps 2
  • Room 1: 1 Queen bed
  • 1 Bathroom

  • 40.0 m²
  • City view
  • Non-smoking
  1. Iron/Ironing board
  2. Air conditioned
  3. Hairdryer
  4. Lounge Area
  5. Kitchenette
  6. Weekly Room Service
  7. Linen and Towels Provided
  8. Stove top
  9. Wireless Internet
  10. Complimentary toiletries
  11. DVD Player
  12. Oven
  13. Tea/Coffee Making
  14. Shampoo
  15. Conditioner
  16. CD Player
  17. Fridge - Bar Fridge
  18. Ceiling Fans
  19. Smart TV
  20. Outdoor Setting
  21. Dining Setting
  22. Alarm Clock
  23. Toaster
  24. Chair provided with desk

Lookout Cave Underground Motel

QR | ATO Rate

QR | ATO Rate Book

Bookings up to 4 paying rooms: 5% off accommodation charge.
Bookings between 5 - 10 paying rooms: 1 x drivers room FOC (not shared with a guest and up to the value of $200)
Bookings of 11 paying rooms and over: 5% off accommodation charge plus 1 x drivers room FOC (not shared with a guest and up to the value of $200)

  • Sleeps 2
  • Room 1: 1 Queen bed
  • 1 Bathroom

  • 22.0 m²
  • Non-smoking
  1. Linen and Towels Provided
  2. Fridge - Bar Fridge
  3. Ceiling Fans
  4. Desk
  5. Room Service
  6. Daily Room Service
  7. Hairdryer
  8. Laundry Facilities
  9. Wireless Internet
  10. Toaster
  11. En-Suite Bathroom
  12. Tea/Coffee Making
  13. Television

Lookout Cave Underground Motel

F4 | ATO Rate

F4 | ATO Rate Book

Bookings up to 4 paying rooms: 5% off accommodation charge.
Bookings between 5 - 10 paying rooms: 1 x drivers room FOC (not shared with a guest and up to the value of $200)
Bookings of 11 paying rooms and over: 5% off accommodation charge plus 1 x drivers room FOC (not shared with a guest and up to the value of $200)

  • Sleeps 4
  • Room 1: 2 Single beds and 1 Queen bed
  • 1 Bathroom

  • 36.0 m²
  • Non-smoking
  1. High Chair Available
  2. Linen and Towels Provided
  3. Cots Available
  4. Daily Room Service

Lookout Cave Underground Motel

QR | Nightly Rate

QR | Nightly Rate Book

Underground room with Queen Bed and natural sandstone rock walls.
Free WiFi
Private Ensuite with walk in shower
32" SMART TV, Bar fridge, Hairdryer, Kettle & Toaster
Tea & Coffee Provided
Ceiling Fans & USB Power Points
Desk & Chairs
All Non-Smoking

  • Sleeps 2
  • Room 1: 1 Queen bed
  • 1 Bathroom

  • 22.0 m²
  • Non-smoking
  1. Linen and Towels Provided
  2. Fridge - Bar Fridge
  3. Ceiling Fans
  4. Desk
  5. Room Service
  6. Daily Room Service
  7. Hairdryer
  8. Laundry Facilities
  9. Wireless Internet
  10. Toaster
  11. En-Suite Bathroom
  12. Tea/Coffee Making
  13. Television

Lookout Cave Underground Motel

TR | Nightly Rate

TR | Nightly Rate Book

For the active traveller focused on the essentials, our underground rooms showcase contemporary interiors blended with rich & colourful sandstone rock walls.
Free Wifi, private en-suite with toilet & shower. Equipped with bar fridge, breakfast crockery & cutlery, tea & coffee provided, toaster, kettle & 32" LED TV.
Nightly Rate is for 2 guests.

Extra Person $30
Extra Child 2-12 years $20
Under 2 stay free in existing bedding

  • Sleeps 3
  • Room 1: 1 Single bed and 1 Queen bed
  • 1 Bathroom

  • 25.0 m²
  • Non-smoking
  1. Linen and Towels Provided
  2. Room Service
  3. High Chair Available
  4. Ceiling Fans
  5. Toaster
  6. Daily Room Service
  7. Fridge - Bar Fridge
  8. Tea/Coffee Making
  9. Television
  10. Wireless Internet
  11. En-Suite Bathroom
  12. Hairdryer

Lookout Cave Underground Motel

F4 | Nightly Rate

F4 | Nightly Rate Book

Newly renovated your family will appreciate a stay in this beauty of a cave.
Free Wifi, private en-suite with toilet & shower. Equipped with breakfast crockery & cutlery, tea & coffee, toaster, kettle & 42" LED TV.

Base Rate is for 2 guests.

Extra Person $30
Extra Child 2-12 years $20
Under 2 stay free in existing bedding

  • Sleeps 4
  • Room 1: 2 Single beds and 1 Queen bed
  • 1 Bathroom

  • 36.0 m²
  • Non-smoking
  1. High Chair Available
  2. Linen and Towels Provided
  3. Cots Available
  4. Daily Room Service
No image

F5 | Nightly Rate Book

The Family Room for 5 sleeps up to 5 guests - rooms consist of 1 Queen Bed with 3 Single Beds. Your family will enjoy this cave-like experience!
Free Wifi, private en-suite with toilet & shower. Equipped with breakfast crockery & cutlery, tea & coffee, toaster, kettle & 43" LED TV.
Nightly Rate is for 2 guests.

Extra Person $30
Extra Child 2-12 years $20
Under 2 stay free in existing bedding

  • Sleeps 5
  • Room 1: 2 Single beds and 1 Queen bed
  • 1 Bathroom

  • 36.0 m²
  • Non-smoking
  1. Linen and Towels Provided
  2. High Chair Available
  3. Cots Available
  4. Daily Room Service

Lookout Cave Underground Motel

MD | Nightly Rate

MD | Nightly Rate Book

4 Star Rating - Underground Original Miners Dugout refurbished in 2015 featuring natural sandstone rock.
Self contained with separate Living / Bathroom / Bedroom areas. Full kitchen facilities with fridge, microwave, oven & cooktop with glassware, cutlery & crockery.
Air-conditioned, iron & ironing board, ceiling fans, USB power points & 32" Smart TV. Queen Bed only.
Sorry no children allowed.

  • Sleeps 2
  • Room 1: 1 Queen bed
  • 1 Bathroom

  • 35.0 m²
  • City view
  • Non-smoking
  1. Iron/Ironing board
  2. Hairdryer
  3. Microwave
  4. Adults-Only
  5. Chair provided with desk
  6. Linen and Towels Provided
  7. Stove top
  8. Wireless Internet
  9. Bathroom
  10. Kitchen
  11. Weekly Room Service
  12. Tea/Coffee Making
  13. Dining Setting
  14. Shampoo
  15. Lamp
  16. Dishwasher
  17. Ceiling Fans
  18. Fire alarms or smoke detectors
  19. Blackout curtain
  20. Complimentary toiletries
  21. Air conditioned
  22. Clock Radio
  23. Fire extinguishers
  24. Shower only
  25. Conditioner
  26. Oven
  27. Toaster
  28. Private bathroom
  29. Sitting area
  30. Walk in shower
  31. Fridge - Fullsize
  32. Verandah
  33. Private entrance
  34. Smart TV
  35. Outdoor Setting
  36. Fully equipped kitchen
  37. Lounge Area
  38. Reading light

Lookout Cave Underground Motel

DC | Nightly Rate

DC | Nightly Rate Book

4 Star Rating - Underground Original Miners Dugout refurbished in 2016 featuring natural sandstone rock.
Self contained with separate Living / Bathroom / Bedroom areas. Full kitchen facilities with fridge, microwave, oven & cooktop with glassware, cutlery & crockery.
Air-conditioned, iron & ironing board, ceiling fans, USB power points & 32" Smart TV. Queen Bed only.
Sorry no children allowed.
Base Rate is for 2 people.

  • Sleeps 2
  • Room 1: 1 Queen bed
  • 1 Bathroom

  • 40.0 m²
  • City view
  • Non-smoking
  1. Iron/Ironing board
  2. Air conditioned
  3. Hairdryer
  4. Lounge Area
  5. Kitchenette
  6. Weekly Room Service
  7. Linen and Towels Provided
  8. Stove top
  9. Wireless Internet
  10. Complimentary toiletries
  11. DVD Player
  12. Oven
  13. Tea/Coffee Making
  14. Shampoo
  15. Conditioner
  16. CD Player
  17. Fridge - Bar Fridge
  18. Ceiling Fans
  19. Smart TV
  20. Outdoor Setting
  21. Dining Setting
  22. Alarm Clock
  23. Toaster
  24. Chair provided with desk

Lookout Cave Underground Motel

QA | Nightly Rate

QA | Nightly Rate Book

4 Star Rating - Open-plan 2 bedroom apartment Perfect for those staying for a period of time or the traveller simply wanting extra space and comfort during their Outback Adventure!
Features include open plan living area, full kitchen facilities with stainless steel cook top, electric oven, microwave, full size fridge and dishwasher.
2 Queen sized beds in separate rooms. 42 inch Smart LED TV with CD/DVD Micro System.
Base Rate is for 2 guests.
Sorry no young children, 13 years and older only.

  • Sleeps 4
  • Room 1: 1 Queen bed
  • Room 2: 1 Queen bed
  • 1 Bathroom

  • 73.0 m²
  • City view
  • Non-smoking
  1. DVD Player
  2. Iron/Ironing board
  3. Toaster
  4. Wireless Internet
  5. Linen and Towels Provided
  6. Outdoor Setting
  7. CD Player
  8. Lounge Area
  9. En-Suite Bathroom
  10. Weekly Room Service
  11. Oven
  12. Ceiling Fans
  13. Verandah
  14. Fully equipped kitchen
  15. Dining Setting
  16. Fridge - Fullsize
  17. Tea/Coffee Making
  18. Microwave
  19. Alarm Clock
  20. Air conditioned
  21. Hairdryer
  22. Television
  23. Dishwasher

Lookout Cave Underground Motel

MD | 2 Night Deal

MD | 2 Night Deal Book

Escape the hustle & bustle for an adventure in the South Australian Outback!
2 Consecutive nights. Subject to availability. Not in conjunction with any other offer or discounts.

  • Sleeps 2
  • Room 1: 1 Queen bed
  • 1 Bathroom

  • 35.0 m²
  • City view
  • Non-smoking
  1. Iron/Ironing board
  2. Hairdryer
  3. Microwave
  4. Adults-Only
  5. Chair provided with desk
  6. Linen and Towels Provided
  7. Stove top
  8. Wireless Internet
  9. Bathroom
  10. Kitchen
  11. Weekly Room Service
  12. Tea/Coffee Making
  13. Dining Setting
  14. Shampoo
  15. Lamp
  16. Dishwasher
  17. Ceiling Fans
  18. Fire alarms or smoke detectors
  19. Blackout curtain
  20. Complimentary toiletries
  21. Air conditioned
  22. Clock Radio
  23. Fire extinguishers
  24. Shower only
  25. Conditioner
  26. Oven
  27. Toaster
  28. Private bathroom
  29. Sitting area
  30. Walk in shower
  31. Fridge - Fullsize
  32. Verandah
  33. Private entrance
  34. Smart TV
  35. Outdoor Setting
  36. Fully equipped kitchen
  37. Lounge Area
  38. Reading light

Terms & Conditions

TERMS & CONDITIONS FOR GENERAL OCCUPANCY
GENERAL TERMS
1. You (our guest) agree that you will pay us (The Lookout Cave Underground Motel) the room rate for each day of your stay and any additional charges up until the time you advise that you have departed from our rooms.
2. You agree that any charge for services to you, not billed at the time of your departure, may be added to your account for settlement as arranged or may be charged to the same credit card used to pay the account at the time of departure or to the credit card used to guarantee payment of your account.
3. You agree to pay interim accounts when presented even though you may not have departed from our rooms.
4. You agree to advise us of any change in the number of persons using the room and agree to pay any additional charges for additional persons not included in the number stated at the time of registration.
5. You agree you are and remain personally liable to pay the total amount due on departure unless we have accepted prior settlement arrangements.  If the settlement arrangements have not been met within 30 days of departure you agree to pay the total amount due on receipt of our invoice.
6. You agree that the property and all facilities provided are in good working condition.
7. You agree any monies or other valuables, goods or vehicles that belong to you, brought in or on to the rooms, grounds or car park remain your responsibility and we are not responsible for their safekeeping.
8. You agree that the provision of accommodation at this property is for personal use and neither the accommodation provider, their management, staff or agents are responsible in any way or to any degree for any restriction which may inhibit or reduce your capacity to produce revenue or income whilst a guest at this property.
9. You agree that you will not engage in the provision of goods and/or services to the public from your room or any other area of the property.
10. You agree that you will not make any claim against us for any damage or loss to your goods or valuables, regardless of how or where the loss or damage occurred.
11. You agree that you will not make any claim against us for any loss of business, trade, revenue or income, regardless of how, when or where the loss has occurred.
12. You agree that regardless of your length of stay there is no tenancy or other rights created under any Landlord or Tenant laws and there are no such laws that apply to your stay.  We grant you a license to stay in our rooms and you agree that we may terminate the license at any time without giving you a reason.
13. You agree that you will volunteer any information regarding your personal and professional activities which may place the accommodation provider, their management, staff or agents in breach of any legislation relevant to the operation of this business.
14. You agree that you will voluntarily vacate the premises upon the advice of any information regarding your personal and professional activities which may place the accommodation provider, their management, staff or agents in breach of any legislation relevant to the operation of this business.


CHECK IN & CHECK OUT
1. You agree that check in time is at 2pm on the date shown for your arrival unless we agree to another time.
2. You agree that we will apply a full nights charge if your required check-in time requires us to keep the room empty on the previous day.
3. You agree that check out time is 10:00am on the date shown for your departure unless we agree to another time.
4. You agree departure after 10:00am will incur additional room charges. You agree there will be a $30 charge for the first hour then $50 per hour thereafter.

DISTURBANCES
1. You agree that in any case where you or any guest or family member brought onto the property by yourself causes unreasonable annoyance to another guest residing at the property and/or unreasonable disruption to the privacy of another guest residing at the property, we have the right to evict you and any member of your associated party.
2. You agree that in any case you or any guest or family member brought onto the property by yourself becomes unreasonably, abusive, destructive or offensive as a result of any activity, including but not limited to a high level of guest or family visitors, drug or alcohol use, we have the right to evict you and any member of your associated party.


INCIDENTALS & DAMAGES
1. You agree the cost of any damage to the property or to any items in and/or at the property caused by you or any member of your reservation/party will be estimated and are due and payable at check out.
2. You agree to return the room key and/or security card for the room at the time of your departure and agree to pay a charge for the replacement of keys you lose or fail to return the same.
3. You agree that if the damage caused by you or your guests is to the extent that we can not rent the room or apartment, we may take legal action for the cost of repairs, loss of income and any associated costs of relocating guests to another property.

EXCESSIVE CLEANING
1. You agree the cost of any excessive cleaning to the property or to any items in and/or at the property caused by you or any member of your group will be estimated and are due and payable at check out.
2. You agree that any soiled bedding, equipment or towels caused by you or any member of your group will be estimated and are due and payable at check out. Soiled linen is any fabric that is dirtied from food, fluids from the human body, including but not limited to blood, saliva, fecal matter and vomit.

SMOKING POLICY - Sandstone rock is very porous and can absorb strong unpleasant odours for up to 48 hours.
1. The Lookout Cave has 100% smoke free rooms.
2. Smoking is only permitted in the designated areas outside.
3. Evidence of smoking in a room will result in a $250 cleaning charge plus tax. You agree this will be charged to your credit card.
4. If the room/apartment has a smoking odour that we are unable to remove and can not rent out, we may take legal action for loss of income and any associated costs of relocating guests to another property.

NO PET POLICY - Sandstone rock is very porous and can absorb strong unpleasant odours for up to 48 hours.
1. Whilst we love pets we have chosen to make our accommodation pet free.
2. Evidence of an animal or pet being in a room will result in a $250 cleaning charge plus tax. You agree this will be charged to your credit card.
3. If the room/apartment has an animal odour that we are unable to remove and can not rent out, we may take legal action for the cost of any repairs, loss of income and any associated costs of relocating guests to another property.

LOST PROPERTY
1. Lost items found in rooms or in common areas are placed in our lost property box for 1 month.
2. If you believe there was an item left behind after your stay, please contact the front office on 08-8725 5118 for assistance.
3. Claimed property will be returned to the owner at the owners expense.
4. Claimed property in person can be picked up at the front desk of the Lookout Cave Motel between 8am and 8pm.
5. Claimed property required to be posted:
Post your pre-paid envelope or box to postal address below and a team member will place your item in the postage provided and drop your item off to Australia Post.
The Lookout Cave Underground Motel
PO Box 79 Coober Pedy SA 5723
6. Claimed property required to be freighted - owner to organise freight company to pick up from Motel within 1 week of being left.
7. Any unclaimed property left in the accommodation will be disposed of after 1 month.
8. Food items and open drinks will be emptied and disposed of on the day of check out.

GROUP BOOKINGS & TOUR GROUPS
1. A booking of 4 or more rooms under the same name is classified as a group booking.
2. If you have made a group booking please contact us for your Payment & Cancellation Policies.
3. If you have already made contact with us then please refer to your additional terms of agreement.

ADDITIONAL TERMS FOR SELF CONTAINED APARTMENTS (Miners Dugout, Diggers Cave & Queen Apartment)
1. All dugouts and apartments are fully self-contained and are required to be left in a clean & tidy condition.
2. Towels can be replaced daily upon request in the morning.
3. At the completion of your stay, it is your responsibility to leave the premises in a clean and tidy manner as per when you arrived. Particularly, please ensure that the kitchen, oven, microwave and dishwasher (if applicable) are clean. Ensure all dishes, pots & cooking utensils are thoroughly washed, dried & stored in the cupboards.
4. If the premises are not in accordance with this request an excess cleaning fee, minimum of $100.00 will charged to the same credit card used to pay the account at the time of departure or to the credit card used to guarantee payment of your account.
5. We do have a small “Check Out” list available in the kitchen to assist you.
6. Apartments are NOT serviced everyday. A booking of 7 nights or more will receive a mid term clean half way through your stay.


ACCEPTANCE
By proceeding with your online booking, phone booking or in person, you agree to and accept the TERMS & CONDITIONS FOR GENERAL OCCUPANCY.

We may use third-party service providers to process your personal information on our behalf for the purposes of this booking. For example, we may share some information about you with these third parties so that they can contact you directly by email (for example: to obtain post stay reviews about your travel experience).

Payment Policy

CREDIT CARD GUARANTEE
The Lookout Cave Underground Motel complies in accordance to proper card acceptance and validation norms defined by credit card associations.
1. All reservations must be guaranteed by a valid credit card at the time of reservation.
2. Non-valid and/or expired credit cards will result in automatic cancellation of the reservation.
3. Full payment will be automatically charged on the credit card provided 5 days prior to your arrival date. Please ensure you can cover the payment as any declined payments will result in an automatic cancellation of the reservation.
4. You agree that any charge for services to you, not billed at the time of your departure, may be added to your account for settlement as arranged or may be charged to the same credit card used to pay the account at the time of departure or to the credit card used to guarantee payment of your account.
5. You agree that any outstanding balances or payment failures from incidentals or damages will be made within (7) days from the check out date, the Lookout Cave Underground Motel will take legal action to recover any outstanding amount without further notice.
6. If you believe that there has been an error in charging your credit card you should notify us immediately on 08 8672 5118 (8am-8pm ACDT) so that we can resolve your query promptly.

ROOM / APARTMENT BOND POLICY
1. A credit card security deposit is required upon arrival for incidental charges.
-$50 for each queen or twin motel room
-$100 for each family room or apartment
2. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
3. We accept Visa or MasterCard. (Sorry NO cheque payments.)

Cancellation Policy

1. NO SHOW FEE - In the event of a guest not arriving for their booking during check-in hours (2pm-8pm), a charge of the full nightly rate applies.
2. Guests who turn up after we have closed and without contacting us directly to organise a late arrival will be charged $100 for a call out/open up fee (penalty rates will be added on public holidays).
3. No refunds are given for early departure.

1 or 2 NIGHT STAY POLICY
1. Cancellations prior to 2 days of arrival / check in date, is free.
2. Cancellations within 2 days of arrival / check in date, will be charged at the full nightly rate.

3 -5 NIGHT STAY POLICY
1. Cancellations prior to 3 days of arrival / check in date, is free.
2. Cancellations within 3 days of arrival / check in date, will be charged at the full nightly rate.

DATE CHANGE POLICY
1. You agree any changes to your booking date made within your penalty period will incur a fee of $30.
2. Full payment will be required on any date changes and will not be refundable unless we can resell your room.
3. Modifications and changes can be made prior to your penalty period and are free.

COVID-19 POLICY
within 48 hours of arrival - Please be aware of the current risk of travel restrictions being imposed due to COVID-19, which may not be covered by travel insurance. If you are unable to travel due to getting Covid-19, mandatory travel restrictions and/or lock-downs, we will assist you with moving your booking within 12 months of cancellation. Date change policy applies to Covid-19 cancellations. Rates are subject to change.

GROUP BOOKINGS & TOUR GROUPS
Please refer to your additional terms of agreement.

Make an enquiry

  1. Enquire
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